Worst apartment complex Ive ever lived in Horrible maintenance guys Nothing gets fixed when asked I dont recommend this place to anyone They need new management People who take care of their tenants like they are supposed to Not ones who just want y Worst apartment complex Ive ever lived in Horrible maintenance guys Nothing gets fixed when asked I dont recommend this place to anyone They need new management People who take care of their tenants like they are supposed to Not ones who just want your money more ... hide ...

This place really is terrible I now wish that we went for a more expensive apartment because this one is horrible Weve only been here for a little over a year and have had to submit 18 maintenance requests with half of these being for our AC which al This place really is terrible I now wish that we went for a more expensive apartment because this one is horrible Weve only been here for a little over a year and have had to submit 18 maintenance requests with half of these being for our AC which almost never works It breaks and we notice immediately and always submit a maintenance request asap but somehow are always left with a hot 84 apartment for a couple days We even had a broken dryer for 2 whole months They came and fixed it and didnt even test it to see if it worked We came home to see that it still doesnt even turn on Its just such a terrible place to live and the management is never available on the phone to talk about these issues or offer any solutions They love to give us their we care UDR email address but I bet you that they never answer their emails either Our last work order was for the AC on 76 it is now two and a half weeks later on 725 and our AC is out again more ... hide ...

UPDATE almost 3 weeks later and the washer along with everything else is still broken including my AcnI have not even lived here for a week yet The washer doesnt work the ice maker doesnt work the shower doesnt drain properly and they tried charging UPDATE almost 3 weeks later and the washer along with everything else is still broken including my AcnI have not even lived here for a week yet The washer doesnt work the ice maker doesnt work the shower doesnt drain properly and they tried charging me more than what I signed my lease for Their customer service is horrible and I was told they will get to it when its convenient for them There are plenty of other nice apartments Stay away more ... hide ...

I am surprised at all the negative reviews of The Preserve At Gateway I have been here for 5 months now and couldnt be happier I have needed service twice and the response both times was within 24 hours The units are updated clean and comfortable The I am surprised at all the negative reviews of The Preserve At Gateway I have been here for 5 months now and couldnt be happier I have needed service twice and the response both times was within 24 hours The units are updated clean and comfortable The area is clean and quiet My only gripe is the price I hope the economy turns around and the cost of things gets back to normalwait Im not sure what that is anymore Okay Ill hope for reasonable more ... hide ...

I would not suggest anyone to live here! I am giving it 0 stars if I could. It is outrageous to call this a luxurious place and charge $2300 for a 2 bed. My car has been towed twice without any valid reason except that I parked in the same spot which I would not suggest anyone to live here! I am giving it 0 stars if I could. It is outrageous to call this a luxurious place and charge $2300 for a 2 bed. My car has been towed twice without any valid reason except that I parked in the same spot which I pay for regularly. The complex has been no help here. They have only one maintenance worker so be prepared to wait for three months to get your washer machine fixed. I talked to four other individuals living here who have the same cockroach problem, and I am very careful about cleanliness. You can call the office six times and you won't get any response; there is no staff at the site. The staff is at some other complex since they are unable to find anyone to work here. I don't like complaining but this place is terrible. They are fraudulent and have the worst customer service I have ever experienced. The lawn is mowed once a month. Don't put your sanity at stake and don't move here. more ... hide ...