Very disappointing about six years ago this used to be a nice place to live now theres trash everywhere no trash cans for the children to throw away the trash when theyre outside playing let alone stay away from the numerous people who wander into o Very disappointing about six years ago this used to be a nice place to live now theres trash everywhere no trash cans for the children to throw away the trash when theyre outside playing let alone stay away from the numerous people who wander into our complex smoking marijuana and also selling it I was fortunate enough to get a unit that had some upgrades but a family member of mine many other residence I know are having such a terrible experiences and Ive seen firsthand such as roaches plumbing problems and so much more They claim to have security but I havent seen them secure anything it has become very dangerous place to live and unfortunately most of us dont have the luxury to just up and leave I am thankful That they have a maintenance manager who is present and tries hard to meet our needs but he is just one man management really needs to care as much as he does or at least get him some help around here CROSSWINDS PLEASE GET IT TOGETHER Your residence deserve a safe clean functional place to live more ... hide ...

I received an outrageous rent increase of almost $200 months prior to the end of my lease. To terminate my agreement early, I would have to pay double the rent. This situation has caused me immense distress and it's clear the management has no remors I received an outrageous rent increase of almost $200 months prior to the end of my lease. To terminate my agreement early, I would have to pay double the rent. This situation has caused me immense distress and it's clear the management has no remorse. The lack of management, poor maintenance of the grounds, and two rent hikes in the last year, added to the skyrocketing food prices, makes this place entirely unaffordable. It's a sham. I have already contacted the office and they were indifferent to my problem. Additionally, it was difficult to reach them. I followed the link you provided and attempted to contact the Franklin Johnston Group, but their messaging system was malfunctioning and wouldn’t let me send my message. Furthermore, I sent an email to the Community Manager of Crosswinds, Timika Howell, but there was no response. Despite your reply, you have not provided a solution. I will call the Franklin Johnston Group and will do anything in my power to have this decision reversed. This problem does not only affect me, but everyone here and it's obvious that you are not taking our financial instability into account. more ... hide ...

When I first moved in I didnt have many issues however over the last several months Crosswinds has become very disappointing I am especially disappointed with The Franklin Johnston Group who took over in December 2021 because it became impossible to When I first moved in I didnt have many issues however over the last several months Crosswinds has become very disappointing I am especially disappointed with The Franklin Johnston Group who took over in December 2021 because it became impossible to get in contact with the front office They kept the office door locked all day so residents could not go in they did not answer the phones and they did not reply back to emails which they claim is the best way to contact them To address their lack of communication the leasing office sent out snarky poorly written notices to residents and insisted that email is the best form of contact despite the fact that they did not reply to emails I am not sure if they have gotten better with communication but I am honestly so turned off by their unprofessional behavior that I do not even try talking to them anymore They are fantastic at communicating via letters to remind residents to pay their rent and utilities thoughnnThe apartment units are falling apart and I see that Crosswinds is making external upgrades but to my knowledge they have no plans to repair the inside of the unitsnnThe biggest safety issues come from residents and the visitors they invite These visitors are allowed to park anywhere they want until 9pm which is ridiculous considering they do not pay to live here and often stay overnight or for days at a time At least every other week there are domestic fights some of which result in paramedics and police getting involved and to my knowledge there have been 2 incidences including a driveby involving someone getting shot There are groups of boys who sit inside the building hallways at night smoking weed being loud and vandalizing the buildings Sometimes these boys will start fights with other people in the parking lot or behind the buildings at nightnnI could deal with all of these issues if Crosswinds at least maintained affordable rent however they increased rent by almost 30 last year and I anticipate they will continue to increase rent 2030 this year despite the declining condition of the units and the problems I listed abovennI will say the only great thing about Crosswinds is the maintenance supervisor who is probably the only employee that genuinely cares about the residents and the upkeep of the property more ... hide ...

If they ever take your deposit for whats deemed normal wear and tear in the state of Virginia LIKE CARPET and you want to take them to courtdo NOT file the claim under Lawson Realty and make the same mistake I made Instead look at the details in you If they ever take your deposit for whats deemed normal wear and tear in the state of Virginia LIKE CARPET and you want to take them to courtdo NOT file the claim under Lawson Realty and make the same mistake I made Instead look at the details in your actual lease to see who your agreement is with It should be the name of another apartment complex which is what they were called BEFORE they were Crosswinds Google the Virginia law for items deemed as normal wear and tear more ... hide ...

Very disappointed in the parking out here People be parking in 2 parking spaces and you dont have space for to park ur vehicle Quite frustrating when you cant find the towing company to have it towed