I applied and got all my paperwork together to move and got disappointed The person I was dealing with wouldnt send off my application because I couldnt use my section 8 voucher for a market rate rent apartment Like I cant win for nothing with that H I applied and got all my paperwork together to move and got disappointed The person I was dealing with wouldnt send off my application because I couldnt use my section 8 voucher for a market rate rent apartment Like I cant win for nothing with that How you expect someone to meet your rental qualifications but turn around and tell them the way you calculate people check stubs made it way more than what I really made more ... hide ...

This establishment takes a lackluster approach in their job functions of assisting the public Poor customer service is literally an understatement I read several disappointing similar reviews but thought Id give them the benefit of doubt because o This establishment takes a lackluster approach in their job functions of assisting the public Poor customer service is literally an understatement I read several disappointing similar reviews but thought Id give them the benefit of doubt because of the apartment homes location beauty I thought surely this isnt at all likely for so many But to my dismay much like many other complainants I had similar results Reviews are there for good reasons folks the numbers dont lie Educate yourself about the importance of your living space what it entails Unlike most Im following up with the Better Business Bureau to acquire sustainable results for this establishment to take responsibility for the people that they employ Companies should hire people who are enthusiastic steadfast about their careers These people are despicable the 1 star that I was forced to leave was 1 too many more ... hide ...

The apartmentstownhomes are really nice theyre in a nice area The staff is even friendly however my application process has been horrible I called in on 05182022 to see if they were leasing and i was told that they were for July August I then asked The apartmentstownhomes are really nice theyre in a nice area The staff is even friendly however my application process has been horrible I called in on 05182022 to see if they were leasing and i was told that they were for July August I then asked if i could come in to fill out an application i was told that i could So i went to pick up an application went home to complete it retrieve necessary documentssocial check stubs and the 21 money order for the application fee I then went back by the office to drop everything off with Mrs Joyce was told that it would take 35 business days for processing Okay cool 35 business days go by i never hear anything back So i decided to call them on the 6th day to check on the status of my application The woman who answered told me that she didnt see an application for me in the system that theyd be switching over to online applications soon anyway So another 2 days go by i call back because clearly i knew that there had been a mistake The woman who answered still says I dont see an application in our system for you at all At that point i had waited too late in the day to go by there so i decided to go the next morning I get to their office the next morning with my 21 money order receipt in hand hoping someone would be able to help me I show them the receipt for the money order try to help the woman who had taken my application the money order and made copies of my ID Social remember me of course she said that she didnt remember me The only thing they offered was to send me a link to my email for the online application once it came available as far as the lost money order shed have to figure out to how to waive the application fee Id definitely still love to stay here i just dont know where to go from this point more ... hide ...

The worst experience ever I applied for a apartment and a week later they called and said they needed a proof of income from DHS DHS SENT ME OVER 7 LETTERS IN THE MAIL CALLED THEM AND SENT THEM A FAXED ON 2 DIFFERENT OCCASIONS IF YOU CAN CLEARLY SEE The worst experience ever I applied for a apartment and a week later they called and said they needed a proof of income from DHS DHS SENT ME OVER 7 LETTERS IN THE MAIL CALLED THEM AND SENT THEM A FAXED ON 2 DIFFERENT OCCASIONS IF YOU CAN CLEARLY SEE THE BENEFITS IM RECEIVEING WHY MAKE IT SO HARD ON PEOPLE DHS was like they never heard anything like this before Not only that she didnt take my RTA packet when I applied for the apartment Someone called and said the apartment is no longer available there was a family already waitingWHY have me running all over Memphis for a piece of paper if you knew the apartment was already taken Thats why I believe they are saving units for they people Like they dont wont nobody to move in more ... hide ...

I have been trying for about 6 months to get a chance to rent an apartment here They dont answer and if they do that are so rude that you are shocked that they work with the public I called last month and was told by Brianna to bring my my paperwork I have been trying for about 6 months to get a chance to rent an apartment here They dont answer and if they do that are so rude that you are shocked that they work with the public I called last month and was told by Brianna to bring my my paperwork and drop it of When I did the lady that answered the door was so rude say you need to have an appointment like I showed up on my own I called for the next 3 days only to be told to that the apartment was gone She said call back the first of March I started calling on the first of March and no one answered until the 5th saying try back in May They still currently have my info and application fee I am very unhappy with the service provided I am in a time crunch and need to move rather quickly They seem like they dont care and it shows more ... hide ...