After alerting the office, John the maintenance man came to my apartment for the fourth time, claiming to have fixed the mold issue. However, the carpet was still soaked, extremely hot and had a moldy smell for three weeks. He then put in a second pi After alerting the office, John the maintenance man came to my apartment for the fourth time, claiming to have fixed the mold issue. However, the carpet was still soaked, extremely hot and had a moldy smell for three weeks. He then put in a second piece of carpet which was full of puddles when you walked over it, making it difficult to live in such conditions. The apartment AC caused a wet, smelly carpet and instead of addressing the issue, they just threw a layer of carpet on top to conceal the wet spot, creating another mess. Furthermore, the landscaping is terrible, with garbage in and out of the community and children often playing in the streets without warning signs. The pool will be closed all summer and the maintenance only do a half-hearted job, covering up the issues instead of fixing them properly. Rent is still increasing, but no money is going towards fixing appliances, carpets, or signs for the children's safety. The pool and gym are not even available and when they address maintenance issues, they just put another layer of carpet on top without fixing it. more ... hide ...

Overall Great Tawnyawas nice and courteous and answered all my questions that I ask for now

The first and only place that accepted me and my daughter out of all the apartments I applied for thank you overlooke

The maintenance man was great He thoroughly checked my hot water heater and found the issue and temporarily fixed it so I could have hot water till the part came in the next morning He fixed it right away the next day and was very respectful and had The maintenance man was great He thoroughly checked my hot water heater and found the issue and temporarily fixed it so I could have hot water till the part came in the next morning He fixed it right away the next day and was very respectful and had a wonderful smile He made us feel important as we all know there are hundreds of others in this complex I dont know his name but he is the older Spanish man He is the best they have and the only one Ill allow in my apartment more ... hide ...

The management team here at Overlooke is the bestWhen you enter the office you are greeted by a very professional staff member that addresses your concerns right away and the maintenance team WOW They are phenomenal knowledgeable very profession The management team here at Overlooke is the bestWhen you enter the office you are greeted by a very professional staff member that addresses your concerns right away and the maintenance team WOW They are phenomenal knowledgeable very professional and they get the job done very very proficiently and in a timely manner especially John Thank you very much for coming so quickly to fix my bathroom even though it was after midnight you are appreciated more ... hide ...