I have been in the healthcare industry for a while, yet I have never received such inadequate treatment as I did here. My therapist was amazing, but the front office staff did not know what they were doing. It is unfortunate that I have to leave, esp I have been in the healthcare industry for a while, yet I have never received such inadequate treatment as I did here. My therapist was amazing, but the front office staff did not know what they were doing. It is unfortunate that I have to leave, especially when I drove there twice and wasted my time. On my first visit, I was informed that the DBT therapy had been cancelled due to the therapist's car troubles. Then, a week later, I got a letter accusing me of being a no call no show; the staff didn't even check my identity upon arrival. The second time I came in, I specified that I was there for the DBT orientation. I waited in the waiting room for 25 minutes before I went to the front desk to ask what was going on. They had me checked in for the wrong thing and only verified my date of birth; they didn't care if they had the right person. Afterwards, they asked me to come back at 2 pm despite the fact that I had to drive 30 minutes to get to the appointments. I have already wasted two trips and will not do it a third time. They need to take responsibility for their actions. It is impossible to maintain your mental health when the staff is so unreliable. People in these situations deserve understanding, kindness, and sympathy. If you don't like your job, then find something else. more ... hide ...

My therapist was amazing but IOP was a joke and in the end my recovery coach who I did enjoy and was learning from turned out to be a joke as well My chart was closed due to a drug screen that was provided to me twice by the same lab within 30 mins o My therapist was amazing but IOP was a joke and in the end my recovery coach who I did enjoy and was learning from turned out to be a joke as well My chart was closed due to a drug screen that was provided to me twice by the same lab within 30 mins of eachother 1 it said I was positive for amphetamines methamphetamine and thc the 2nd test said I was positive for thc and the ng level wasnt even close the 1st test was 4ng 2nd was 9ng but I got kicked out of group and told I would have to go get higher level of care This place doesnt care about you more ... hide ...

The way they have it set up to schedule a first time appointment for my 14 year old is horrible I called 3 weeks ago and was told it would be 2 weeks for someone to even call me back to set up and appointment So I call today because its been 3 weeks The way they have it set up to schedule a first time appointment for my 14 year old is horrible I called 3 weeks ago and was told it would be 2 weeks for someone to even call me back to set up and appointment So I call today because its been 3 weeks and i was told it takes 25 weeks to even get a call back to even schedule an appointment Hard telling how long it takes to get an appointment after that Horrible system in place So much for getting people help when they need it more ... hide ...

I used to go here for therapy and I liked it Now its just a joke Trying to register is a nightmare You give your info to them and they tell you youll get a call within a few weeks for intake They dont call and then just give you the run around becaus I used to go here for therapy and I liked it Now its just a joke Trying to register is a nightmare You give your info to them and they tell you youll get a call within a few weeks for intake They dont call and then just give you the run around because no one knows whats going on Repeat process over and over again Ive been trying to get in since January and its just a big hassle Dont waste your time go somewhere else more ... hide ...

I honestly wouldnt even give them any stars They dont know much about autistic children They will lie and they will breach the patient therapist confidentiality Do not take your kids there