Awful place

This place is an absolute nightmare patheticnI find it disturbing that this is considered senior living And that Dolphin management who supposedly owns this complex or management never responds to these reviewsnThe sidewalks and lot are not salted This place is an absolute nightmare patheticnI find it disturbing that this is considered senior living And that Dolphin management who supposedly owns this complex or management never responds to these reviewsnThe sidewalks and lot are not salted when its icy they have the poor maintenance man out here trying to hand throw a bag of salt and then leaves it out in a bucket the drainage is ridiculous and with any rain or snow melt it pools and is a complete sheet of ice that you cannot see until its too late nI have personally picked up from the parking lot 2 senior citizens that fell in the parking lotnYou know why they get away with it nBecause They ARE SENIORS AND DONT KNOW how TO WRITE REVIEWS OR SEND EMAILS OR CONTACT THEIR REPRESENTATIVESnThis is elder abusenIn the winter these seniors are told to move their own cars nNo salting in the lot but sure send out the older folk with balance and breathing issues to move their own vehicles into the fire lane and then move them back when they are done plowingnTO WHERE The parking is not enough to sustain the vehicles of the residents and these plow people dont clear the snow rendering at least 10 spaces unusable until the sun thaws it outnThen the lot and sidewalks flood because the drainage is a jokenThey have never addressed the structural unsoundness of the balconies on the second floor which are separating and creating leaks in the 1st floor apartments nMy mother had lived here for over a decade and never had her carpets replaced or her apartment repainted in that time or the enormous cracks repaired in her Sheetrock as a result of separation because of the flooding and structural damage due to the flooding despite requests to repair The management told her they do not repaint or replace carpets if it is less than 10 years well it was far more than that AND 2 claims to her insurance company for flooding absolute joke management here all of the requests are in writing internally No one ever physically available in the management office on sitenHer apartment was flooded twice due to poor drainage from THE OUTSIDE and they put sand bags on her patio as if that is a solution YOU CAN SEE IN PHOTOS THAT THEYVE PLACED SANDBAGS OUTSIDE ON PATIOS OF GROUNDFLOOR APARTMENTS Several of them nMy mom will be able to lift sand bags when it rains ReallynI am continuing to post photos with follow up issues with this pathetic companynWash room machines are always unplugged due to needing servicenThe landscape company mowed my moms rose bushes down to nothing not even an apology from these pathetic corporate fools that take money from the government for senior housing but let these poor residents flood live in moldy apartments and fall on ice shameful and sad more ... hide ...

Temperature is always always too warm in the hallways needs better cleaning The rugs were taken off the stairs not a pretty site Paint chipping and cracks in walls The place needs attention

Clean premises calm atmosphere friendly people

Wonderful and responsible management Jill is the best Sunshine cleaning keeps the place immaculate