I was there a while ago for Tmobile promotion free photo printing My friend and I both had Tmobile accounts We both requested the promotion However when we applied the promotion we used both under my name I got mine sent out first And a day later he I was there a while ago for Tmobile promotion free photo printing My friend and I both had Tmobile accounts We both requested the promotion However when we applied the promotion we used both under my name I got mine sent out first And a day later he submitted his order Ive waited until we both received email saying our order is ready to pick up However after a few days later I went to the store they only give me one order They said both is under my name The worker explained that when she sees the same name she usually call the customer which one do they want she will only print out one copyand because mine is from promotion I can only use one promotion under one name I explained to her I was not aware of that However it is from two people But he can not pick up the order so both is under my name This way I can pick up both of them She will not give me second copy which she said she will not print two sets under my name and the one she just handed to me thats all she got under my name I asked to speak to management The management did not really listen to me He helped her And say the same thing she said I then filed a complaint online and received a call from another management who apologize this happens and she said it is okay to pick up under both name However she did not give me any other guidelines She seems like just want to confirm that I made a complaint online It is been a month or two passed I still received email telling me to pick the second order which they told me it is automatic message once I submit my order It doesnt mean they have my order So ridiculous I wonder how long will this automatic message went on since they do not have my second order I told the management I wont be back to the store ever because they are so rude and discriminated Yes I used promotions So what the same person cant pick up the same order just because it is promotions If you give out promotions and people got it and you also message them to pick them up How can you tell the person there is no order for you and the message I got from the company telling me the order is readythen dont message me that the order is ready instead say the order is canceled due to duplicate names You cant tell people oh it is automatic respond but not necessary mean it is ready the automatic response lies Very ridiculous more ... hide ...