Not the best customer service system Waited outside with my mother who is a senior citizen for over 40 minutes They really should put more effort in providing more adequate customer service like appointments only or at a minimum offer people chairs i Not the best customer service system Waited outside with my mother who is a senior citizen for over 40 minutes They really should put more effort in providing more adequate customer service like appointments only or at a minimum offer people chairs if they are going to wait for long periods of time more ... hide ...

I was referred to Bob Muller tax preparator by a friend everything went well when i went to do my tax untill almost 4 weeks after i still didnt get my return I called Joanne trying to get some answers about why my tax is delayed she said she would ca I was referred to Bob Muller tax preparator by a friend everything went well when i went to do my tax untill almost 4 weeks after i still didnt get my return I called Joanne trying to get some answers about why my tax is delayed she said she would call me back at 730pm which she never did until i called 4 days after and let them know Im coming in to the office if i cant get an answer thats when Joanne call me back to let me know it was sent in on the 22nd which was 2 weeks after i filed my tax I had to get out of character to get some info and for that reason i will not refer anyone and will not be using Bob Muller again more ... hide ...

The best spot to do your taxes Very profesional and detailed They dont play around with your information Other shady places sell your info and BOOM you become a victim of identity theft This place is the best I love Doris she is the best

Ive been doing my taxes with Bob and his office family for 20 years this year and my mother was doing her taxes with him probably just as long before me Ive moved to 3 other states since I left NY and I continued to use their services and it will sta Ive been doing my taxes with Bob and his office family for 20 years this year and my mother was doing her taxes with him probably just as long before me Ive moved to 3 other states since I left NY and I continued to use their services and it will stay that way I trust no one else Bob is a family business and my family will continue to use his services no matter where we live Thanks for everything more ... hide ...

Ive been with bob since 1987 30yrs Do I have to say more Great professional person and loyal staff Same staff for years who Ive gotten to know and trust with my info They stay uptodate with the latest tax laws I can just drop off my papers and le Ive been with bob since 1987 30yrs Do I have to say more Great professional person and loyal staff Same staff for years who Ive gotten to know and trust with my info They stay uptodate with the latest tax laws I can just drop off my papers and leave and receive a phone call when the paperwork is done Now I have my family and friends coming here experiencing the same service Ive had for years more ... hide ...