PINE HAVEN APTS

My last review was removed NO IDEA WHY our current manager is doing everything she can to help the residents and people looking to house in decker place apartments but she gets put down by the regional manager Ellen husky this manager has been trying My last review was removed NO IDEA WHY our current manager is doing everything she can to help the residents and people looking to house in decker place apartments but she gets put down by the regional manager Ellen husky this manager has been trying to get everything straight with my grandmothers rent although the regional manager is trying to continuously put a 3 day notice of eviction on her door after we provided proof of no delinquency There is no accountability accommodation or decorum with this regional manager The property is way better than it used to be in previous years and the residents are constantly getting harassed by upper management about unpaid rent and late fees even though we have paid because of negligence of the previous company more ... hide ...

Management is beyond Trash you cant never get anything the lady rude and definitely does not need to be in the office dealing with the public she always has a sign on the door saying she is closed nearly everyday from 85

If I could rate this place a NEGATIVE 5 STARS I would The management company here is terrible My mothers apartment was recently flooded due to a tenant from upstairs The managementmaintenance have yet to address or fix the situation My mother is is If I could rate this place a NEGATIVE 5 STARS I would The management company here is terrible My mothers apartment was recently flooded due to a tenant from upstairs The managementmaintenance have yet to address or fix the situation My mother is is disabled paralyzed on her right side of her body The flooding has occurred TWICE in two weeks through no fault of my mom Her apartment is still leaking water from the ceiling causing the ceiling to swell and bubble up Whats worse is now mold is starting to show as well If I could rate this place a NEGATIVE 5 STARS I would The management company here is terrible My mothers apartment was recently flooded due to a tenant from upstairs The managementmaintenance have yet to address or fix the situation My mother is is disabled paralyzed on her right side of her body The flooding has occurred TWICE in two weeks through no fault of my mom Her apartment is still leaking water from the ceiling causing the ceiling to swell and bubble up Whats worse is now mold is starting to show as wellnnI live in Atlanta and will be going home ASAP to get my mom out of that situation immediately Ive called the management office and have been hung up on lied to and given the run around They wouldnt even give me a corporate office number to call and speak with a live person When I finally got through to someone from Deckers Place it was actually only their answering service agent So I asked her before I let her know the reason for my call if Deckers Place had any available first floor apartments The agent Kelly R asked when I needed to move I said ASAP and she replied okay great then proceeded to explain the square footage price etc for the apartment After Kelly R let me know that there is immediate availability I let her know who I was and the situation with my mom etc Just in case she didnt know and I explained and asked why my disabled mom couldnt be moved to any available apartment temporarily until they fixed the situation with her current apartment She then said oh Im not sure if we have anything available WTH maam you literally just told me that you have availability now within 60 seconds it got leased This whole situation ishas been handled poorly And looking at the reviews and hearing other tenants complain about management I see why Its almost impossible to get in touch with anybody at this place Im definitely going exhaust all of my resources to get my mom outta here asap Totally unacceptable and sad the way they are treating my mom and the rest of the community as well Think about this before you lease here If they will treat a disabled woman in her 70s this way how will they treat you or your loved ones more ... hide ...

Manager is not there from 8 to 5 different managers change dont fix thingsno one to contact when things arent done properly

I will like to move there is it possible madam or sir here in Marshall Texas