ST FRANCIS OF ASSISI RESIDENCE

Terrible Terrible Terrible My mother was a resident for two months and then had a fall requiring hospitalization When she was cleared to return to her room they would not take her back When I placed her there I was told they would be able to care for Terrible Terrible Terrible My mother was a resident for two months and then had a fall requiring hospitalization When she was cleared to return to her room they would not take her back When I placed her there I was told they would be able to care for her so long as she did not require 2 staff assistance She only needed a standby assist to avoid another fall Fact is they dont have enough staff to care for the people they have Promise you everything and deliver nothingBe careful more ... hide ...

Initially we liked this place but upon further research we found it to be subpar The facility is nice but I was not impressed by the staff Its run by Spectrum Senior Living which is going through some changes and Im sure thats not helping There are b Initially we liked this place but upon further research we found it to be subpar The facility is nice but I was not impressed by the staff Its run by Spectrum Senior Living which is going through some changes and Im sure thats not helping There are better places in the area that I would look into more ... hide ...

We participated in a virtual tour with Joanne and she did a wonderful job We actually made the decision to move our loved one to PHSL

We did a zoom call with Joanne Birtch and she was very friendly and extremely knowledgeable She gave great advice in regards to speaking with my mother in law about this major life change We feel more comfortable speaking with her after speaking wi We did a zoom call with Joanne Birtch and she was very friendly and extremely knowledgeable She gave great advice in regards to speaking with my mother in law about this major life change We feel more comfortable speaking with her after speaking with Joanne We were able to get a good understanding of the apartments available and what the costs will include We hope we are able to bring her in for an in person tour Spring of 2021 Our zoom could not have gone better more ... hide ...

My poor rating of Palos Senior Living is not critical of the staff or the facilities which are excellent However the policies of their corporation Spectrum and the communitys director not to listen to reason is for all current and future residents co My poor rating of Palos Senior Living is not critical of the staff or the facilities which are excellent However the policies of their corporation Spectrum and the communitys director not to listen to reason is for all current and future residents considering Palos Senior Living to be very cautious in their determination where to live You must be fully aware of Spectrums policies and how they could affect your long term care This is especially important in determining whether you are qualified for Assisted Living or Memory Care This should be of utmost importance once you are already a resident of the community and subject to Spectrums policies for the next phase of your care They do not accept outside professional opinion such as medical professionals specialists or government agencies such as the VA regarding your loved ones care more ... hide ...