Renting with Trinity Park Apts for the last 6 years, I recently encountered an issue with Sansone Group becoming our property manager. My renewal date had passed, yet I never received a notice. Thus, I kept paying my rent. Eight months later, I was i Renting with Trinity Park Apts for the last 6 years, I recently encountered an issue with Sansone Group becoming our property manager. My renewal date had passed, yet I never received a notice. Thus, I kept paying my rent. Eight months later, I was informed I had to renew or be evicted. When I called the leasing office after hours, I left a message. On Monday, I talked with RHONDA at the Trinity Park Apts leasing office who was the rudest representative I had ever spoken with. She refused to listen to my grievances about the late notice, mold and pests in my unit, instead suggesting I could give up my key or she would send the file to an attorney. At the office, I spoke with the office manager but still felt unheard. Therefore, I will not be a customer any longer, nor would I ever recommend the property management team to any property owner. I would not suggest renting from them while they are hiring representatives like RHONDA. more ... hide ...

Been staying here 4 years and they get worse by the year Since Ive been here there are on the 3rd property management Ive seen so that explains why they are steady going downhill I try my best to stay to myself and not complain to them but it will ge Been staying here 4 years and they get worse by the year Since Ive been here there are on the 3rd property management Ive seen so that explains why they are steady going downhill I try my best to stay to myself and not complain to them but it will get hard because they never come fix anything and if they do its a half job or its ridged but they expect rent on time Oh if you you plan on being late DONT they definitely add on extra and fees thats not even in the leasing agreement Also all the women in the leasing office always have attitudes as well more ... hide ...

Spoke with Yolanda to inquire about renting an apartment She was extremely rudeI greeted her nicely and asked how she was doing and she just went silent and asked basically what I wanted This is not how you respond to a person interested in renting a Spoke with Yolanda to inquire about renting an apartment She was extremely rudeI greeted her nicely and asked how she was doing and she just went silent and asked basically what I wanted This is not how you respond to a person interested in renting at a place of business that pays your bills No manners or customer service I dont know why these people are still here Is it because its a predominantly black neighborhoods and she they think its fine to be rude and go be substandard service to black people more ... hide ...

Poor ManagementPoor MaintenanceLack of CommunicationMore Security Cars with Expired tagsNo tagsflat tires need to be removedParking lots need to repaved and lines replacedBuildings are in much needed renovations2nd pool area is non existentHorrible s Poor ManagementPoor MaintenanceLack of CommunicationMore Security Cars with Expired tagsNo tagsflat tires need to be removedParking lots need to repaved and lines replacedBuildings are in much needed renovations2nd pool area is non existentHorrible shape more ... hide ...

Seemed like a nice area even went fishing the night because Im looking for a place and wanted to see what it was like during the night still seemed quiet Had a gate it looked like to get in and out but it was just opened at night so anyone could get Seemed like a nice area even went fishing the night because Im looking for a place and wanted to see what it was like during the night still seemed quiet Had a gate it looked like to get in and out but it was just opened at night so anyone could get in so I didnt understand the point of that Wasnt able to see inside due to not being able to meet with anyone so had to look at the pics that was already posted more ... hide ...