Alaska Housing Finance Corporation

Alaska Housing Rent Relief provides qualified Alaskans up to 12 months of rent and assistance with utilities. I received 9 months of rent/utility assistance, however my application was marked as complete when I should have had 3 more months remaining Alaska Housing Rent Relief provides qualified Alaskans up to 12 months of rent and assistance with utilities. I received 9 months of rent/utility assistance, however my application was marked as complete when I should have had 3 more months remaining. Upon further investigation, it appears that this is because they count electric and rent separately towards the total amount of assistance. After speaking with Jennifer from Valley Charities and Sarah, a supervisor at the call center, I was told that an appeal would be needed to address this issue. After searching their website, blogs, quarterly reports - all without success - it became apparent that nowhere does it state if you ask for help with utilities your total number of rental assistance months is reduced. No one in their right mind would pay electricity instead of a month's worth of rent; so if the formula were correct then 18 months' worth should've been given as opposed to 9. Terry Beverly failed to mention this when speaking with me initially; likewise the call center said no repayment could be made for electric bills in order to receive 3 more months' worth of rent relief. An appeal has now been filed but apparently this is a common complaint - something which may warrant being posted on their website (as it isn't currently featured anywhere). more ... hide ...

Disappointed to only receive two months of mortgage relief thank you and I understand some people only received one month The communication between AHF and my mortgage company and me lung cancerand my husband dementia was horrible I know most peopl Disappointed to only receive two months of mortgage relief thank you and I understand some people only received one month The communication between AHF and my mortgage company and me lung cancerand my husband dementia was horrible I know most people were expecting more months paid and I had to call AHF to be told only we were only getting two months Even my mortgage company was left in the darknnWe both work and have a difficult time every month Especially since my husband cannot work a regular job due to his memory issues and makes little moneynnThe streamlined approach did not work My question is where did the 5000000000 in government assistance go if so many folks only got a couple of months paid I believe the applicants and the State of Alaska deserve an explanation more ... hide ...

Edited June 9th Thank you for all that you do for Alaskans in need When this process actually starts my family can be together again and all under the same roof Thats why this waiting period is hard its too long with no answers things get cut off or Edited June 9th Thank you for all that you do for Alaskans in need When this process actually starts my family can be together again and all under the same roof Thats why this waiting period is hard its too long with no answers things get cut off or people get kicked out during the process I called last month to tell them my electric company would accept a promise to pay by email or phone and the representative stated they dont do that but knew nothing else It was heart breaking Been calling and checking since and no news until I wrote this review but still no new emails to get the actual process started and there is nothing in my spam foldernnInitial reveiw The application process was not that bad but the waiting time is Since April 2022 my electric has been turned off and when I call to find out the status no one ever knows anything more ... hide ...

Cannot talk to case manager so Ive already had to go to eviction court I have 30 days to come up with a lot more money or move Ive had to repeatedly send in documents but its so hard to find out what they are questioning on the documents I just go Cannot talk to case manager so Ive already had to go to eviction court I have 30 days to come up with a lot more money or move Ive had to repeatedly send in documents but its so hard to find out what they are questioning on the documents I just got another request for info on where I live and who my landlord is Why do I have to send this in 4 times while Im in the process of getting evicted because Im behind on rent It makes no sense we all are suppose to have case managers but we cant know who they are or talk to them What are they there for more ... hide ...

Applied for the rental assistance the day it was available Been waiting nearly five months and not a word back Im packing my stuff because Im being evicted at the end of the month Thanks a lot ahfc for saying one thing and not doing something complet Applied for the rental assistance the day it was available Been waiting nearly five months and not a word back Im packing my stuff because Im being evicted at the end of the month Thanks a lot ahfc for saying one thing and not doing something completely different While youre busy paying my landlord money down the road my apartment will be rented to somebody else Ill be on the street which makes you simply giving money to somebody for no reason after that You outdid yourself this time more ... hide ...