The staff are very unprofessional and the property is managed like a prison. If you would like confrontation outside your door, this is the place for you; you can expect to be pestered for money, medications, and private possessions from staff. I was The staff are very unprofessional and the property is managed like a prison. If you would like confrontation outside your door, this is the place for you; you can expect to be pestered for money, medications, and private possessions from staff. I was continually asked for my medication by the front desk staff, so much so that I had to conceal my pharmacy bags when I arrived home from medical appointments. I was hesitant to contact the building's owners or supervisor out of fear of retribution; the tenant council is based on alliances, and residents are requested to provide supplies from home for parties or any other events organized. Money and items given to the tenants are quickly spread out by management and the tenant council, unless you are present to witness it. The City of Baltimore and Grace Medical Center gave out $400 debit cards that were meant for the tenants, but I overheard an office manager proposing to the security team how they could get the debit cards instead of the intended recipients. Please help us, no one believes us so we do not get help or justice. It is intimidating when your neighbor threatens you and the police come for signatures, I have children but the staff take advantage of the situation. It is very frightening when the police are stationed outside my door searching for a criminal who may have been tipped off by the staff. Thank you. more ... hide ...

Dishonest unprofessional and often unavailable They allowed the building to fall into such disrepair it was deemed unsafe and evacuated Under ResidentialOne management it couldnt even pass a basic HUD inspection after being given time to make repairs Dishonest unprofessional and often unavailable They allowed the building to fall into such disrepair it was deemed unsafe and evacuated Under ResidentialOne management it couldnt even pass a basic HUD inspection after being given time to make repairs Disabled tenants treated with disrespectnI was forced to move due to unsafe conditions several months ago My number is still in the callbox despite multiple phone messages to remove it I still get calls in the middle of the night from people trying to get into the building who dont have keysnnOnly hire this company if you like being in litigation Only rent with them if youre looking for unsafe housing more ... hide ...

Im a resident at Laurel Lakes Apartments located at 7901 Laurel Lakes Court in Laurel MDnI would like to express my sincere appreciation for the staff herennSee additional comment from 7222022 belownnShavon is very attentive to the needs of the resid Im a resident at Laurel Lakes Apartments located at 7901 Laurel Lakes Court in Laurel MDnI would like to express my sincere appreciation for the staff herennSee additional comment from 7222022 belownnShavon is very attentive to the needs of the residents here She has always kept me informed of what was going on in the building made sure that any information important to us was communicated in a timely manner She has assisted me when the chips was down and made me feel that she really cares Its a comfort to know that your resident manager has your needsconcerns on the frontlinenLizzie is also great She has a bubbly spirit and is cut from the same cloth when it come to assisting the residents here Whenever I have a question or concern she is ready willing and able to assist me with no questions askednnShavon and Lizzie both should be be acknowledged In their profession you encounter a lot of different personalities and attitudes but they never waiver from assisting us with with a smilenLast but not least Sammy and Syrvando these guys are on the BALL I have reached out to both of them with concerns and questions in regards to the maintenance and upkeep of my unit and they have never let me down They make sure that the area around the building is clean and safe for all of us During the recent snow they came out on their days off to clear the walkways do the we could move about the buildingnnI feel very secure in my unit knowing that the staff you have is selected to maintain this property is herennI just need to add that recently 7222022 Shavon has really assisted me with some of the hardships that I have been going through She eased my mind even though she had duties to fulfill Working behind the scenes she helped me get over a problem that I was facingnnLizzie is so personablealways easy to engage She has also made my stay here very comfortable Always willing to assist me with any situations that may occurnnSammy and Syrvando are two of the best at what they do Never have I requested assistance with maintenance situations that either failed to respond quicklynnThe team here has made my living arrangement safe easy and pleasantnnLastly its good to know that when you go to sleep at night that you have the Laurel Lakes team in your cornernnAll are SUPERSTARS in my book more ... hide ...

Ghetto Rude Im all about hiring ppl with mental disabilities as long as they take thier medication Ive delt with this company twice each time it was exhausting unprofessional Natasha is mentally ill the rest of the staff is Ghetto Unintelligent

If you want to live somewhere habitable with a management company that cares even the smallest bit for tenants DO NOT rent with ResidentialOne Google Richmond apartment building fails inspection residents kicked out without warning for just a single If you want to live somewhere habitable with a management company that cares even the smallest bit for tenants DO NOT rent with ResidentialOne Google Richmond apartment building fails inspection residents kicked out without warning for just a single example of how this company puts the lives of its residents at risk every day without blinking an eye The residents were asked to leave due to the SEVERE neglect on the part of ResidentialOne ultimately allowing the building to become severely unsafe to live due to lack of maintenance Now many people and families are out on the street with no word from ResidentialOne as to how they will compensate and house these individuals until their building passes safety inspection Disgusting and cruel treatment on the part of money grabbing property owners and managers Do not give this company your money more ... hide ...