My Dad was a resident at Putnam Farm's Harbor memory care unit from September 2016 to January 2017, until his passing. The care he received then was truly remarkable! The employees were amazing and I was a fan of the entire facility, which is why I s My Dad was a resident at Putnam Farm's Harbor memory care unit from September 2016 to January 2017, until his passing. The care he received then was truly remarkable! The employees were amazing and I was a fan of the entire facility, which is why I shifted my mom from the assisted living area to the Harbor unit when she needed more support due to her progressing Alzheimers. Unfortunately, it was a totally different ordeal for the worse and she died three months after her relocation in April 2020. Possibly due to Covid, the staff seemed to be diminished. During the day, there were one or two aides who were excellent, but at night it was dreadful. I am aware of this because I had the opportunity to stay with her overnight a few times in July because she had fallen out of her bed. No one informed me, and somebody put her back in bed without notifying anyone - not even the nurse. The day personnel found her the next morning in her bed, with a broken hip and a lot of pain. The surgeon at Salem Hospital told me it was impossible for her to have climbed back into bed on her own due to the severity of the hip fracture. My unfortunate mom had to suffer in pain for hours and nobody examined her until the morning. I asked for an investigation from the director of Harbor and the director of Putnam, yet they never responded to me with any response, and both of them eventually resigned from their positions shortly after. I have asked for more ... hide ...

Exceptional in every way

The best choice for your loved one No doubt