The Property Manager and Leasing Agent/Assistant Managers are awful people. They have no respect for tenants and act distant. Yesterday an old woman fell by the office and neither of them came out to check up on her as she lay on the floor waiting fo The Property Manager and Leasing Agent/Assistant Managers are awful people. They have no respect for tenants and act distant. Yesterday an old woman fell by the office and neither of them came out to check up on her as she lay on the floor waiting for medical help. They usually keep their door closed and the blinds drawn, to avoid interaction with residents. They don't work very often and the maintenance man is the one in charge of community meetings. Quinn-Leading Agent has been recorded being extremely rude to an elderly resident and the audio and complaints are being sent to Adult Protective Services and the Department of Aging for elderly abuse. I contacted the Area Manager to discuss Quinn's conduct, but she took her side, saying she was only enforcing the rules. When I mentioned the previous Property Manager never dealt with residents in such a manner, the Area Manager said, "Well, she's not here now, is she?" They both need to be fired and replaced by people who are more decent and willing to work, with an open door policy. I will update after the complaints to APS and the Department of Aging have been addressed. more ... hide ...

My mother has been living here for just under 3 months and while we had high hopes we continue to be disappointed The office on site is rarely staffed there is no one to address problemsconcerns to you can not reach the management team by phone or em My mother has been living here for just under 3 months and while we had high hopes we continue to be disappointed The office on site is rarely staffed there is no one to address problemsconcerns to you can not reach the management team by phone or email either For this to be an senior residence it completely lacks the assistance part The 24 hour maintenance doesnt even return phone calls The trash rooms get back up on the floors and arent emptied in a timely manner either People are staying in these homes that arent seniors and pose legit threats to the seniors living here Unfortunately my mom has had to call the police about problems that the management company wont address Its sad that in a Senior living residence presence of any kind of management is more scarce then comparison to a regular apartment community The complex application and grueling questioning that residents go through just to move into a residence where they are disregarded and ignored is completely unprofessional more ... hide ...

I think it is okay