In early October 2021, I submitted an application and was informed that the wait list was 3-5 months. When I asked if this was based on income, I was told no. I kept calling to check on my status and eventually the assistant manager contacted me to u In early October 2021, I submitted an application and was informed that the wait list was 3-5 months. When I asked if this was based on income, I was told no. I kept calling to check on my status and eventually the assistant manager contacted me to update my application and take me to see a rental unit. If I liked it, I was instructed to leave a $100 deposit, which I did. I was then told that the process would start the following day and I called frequently to get updates. The assistant manager said two units were available and asked me which floor I wanted, which I specified. I was given the impression that the rental unit was mine but I was then called on Good Friday and told I had to come in the next week to sign more papers. When I questioned this, the property manager informed me I was over income. Prince Hall Management's communication was terrible and I believe they gave the rental unit to someone else, making excuses to save face. No apology was given by the assistant manager for wasting my time. Hopefully, no one else will have a similar experience. more ... hide ...

Dont Move in Prince Hall Place Apartments I have been here for 17 years this place is horrible management is terrible anytime something is wrong in your apartment they lie to you when you stuff will be fixed Cleaning Lady barley see her she clean b Dont Move in Prince Hall Place Apartments I have been here for 17 years this place is horrible management is terrible anytime something is wrong in your apartment they lie to you when you stuff will be fixed Cleaning Lady barley see her she clean buildings I say maybe twice a month if that Maintenance people never know how to fix anything my washer is not working its been out for going on 3 months now been hearing lies on when it will be fixed or even if Im getting a new one So if I was you I would run fast away from here and look somewhere else sad to say more ... hide ...

Communication with management needs work definitely not a place you would want to live The site manager Denise is very pleasant but falls short on honoring her commitments Absolutely NO accommodations for the visually impaired Someone who has been a Communication with management needs work definitely not a place you would want to live The site manager Denise is very pleasant but falls short on honoring her commitments Absolutely NO accommodations for the visually impaired Someone who has been a resident at this complex for over 13 yrs I guess this is how they would want someone to treat their mom Corporate is no better if and when they answer the phone they have short coming too MsStevens says let me call you back after I address it or look into whats going on still waiting on the callback more ... hide ...

Horrible experience and rude manager

From the outside of the area it seems to be a good place to live As for me a good place to start out on getting back on track to a new life