Take heed.. I'm truly disgruntled by this place. I'm an upstanding person, and I've lived here for three years with no delays on my rent. NEVER!! I've never given the staff any reason to complain or issue warnings. It's currently December, yet they j Take heed.. I'm truly disgruntled by this place. I'm an upstanding person, and I've lived here for three years with no delays on my rent. NEVER!! I've never given the staff any reason to complain or issue warnings. It's currently December, yet they just now informed me that I was late on my rent for October, after they processed our rent LATE for the month of November.Ÿ¤¦Ÿ€™€ I haven't received any emails, notifications, nothing - just a knock on my door yesterday regarding the unpaid balance. I'm certain we paid the rent for that month, but they claim to not have received it. When I went to the office, they were uncaring and showed no effort to try and help me find out what happened or why I'm just now being informed. Since they changed management, it's become horrendous. Not even three months in (under new management) and they're already accusing me of being late on rent, without investigating. This is how you lose dependable, long-term tenants. I've never had anything bad to say about this apartment complex, but I won't be renewing my lease next year. Just be wary of living here. Also, they never repair anything. There's no point in requesting maintenance help. It's just awful all around. more ... hide ...

Not a good experience thats all I will say

Do not move here the maintenance as well as the office staff do not care for anyones personal safits personal safety they sit in the office and ignore you theres the route towards you when you try to tell them whats going on with your unit I have bee Do not move here the maintenance as well as the office staff do not care for anyones personal safits personal safety they sit in the office and ignore you theres the route towards you when you try to tell them whats going on with your unit I have been at Willow point for more than 10 years and this is the 1st time Ive ever been so angry and so ready to move please if you have children if you have any health concerns Do not move here this place is full of mold water leakages that never get fixed Even if your toilets are out they want come and fix it It is not safe or hygienic more ... hide ...

This is how Ive been living for the past 9 months My son has had constant sinus infections ear infections breathing problems due to the leaking water in all the units creating mold mildew The moldmildew also is the reason we have a fly infestation This is how Ive been living for the past 9 months My son has had constant sinus infections ear infections breathing problems due to the leaking water in all the units creating mold mildew The moldmildew also is the reason we have a fly infestation although an exterminators fee is included in the rent Do not move here The office manager is ghetto hangs up the phone on people Then have the nerve to send out eviction notices when she gets ready more ... hide ...

If you can prevent from staying in this complex I would do so Ive been living here 2 years and this was my worst mistake Paying the rent or anything else isnt the problem But when there is a leak through the light fixture over my bed and the air has If you can prevent from staying in this complex I would do so Ive been living here 2 years and this was my worst mistake Paying the rent or anything else isnt the problem But when there is a leak through the light fixture over my bed and the air has gone out just about every month now I have a problem with spending my money on anything here Ive been to the leasing office just about every other week emailed and called constantly Still there had been nothing done I wish I could give no stars but I would not move here At all more ... hide ...