After coming across, various harrowing instances and stories of how people are made to wait in long queues in this cold weather, I finally visited this Service Ontario branch on 19 Feb, Sat at 9.30 am with low expectations, keeping enough time on hand, but I was pleasantly surprised with the entire experience. Connor quickly helped me file in my health card application and was very helpful in correcting the errors. In 45 minutes I was done & on my way out to spend a lovely snowy day - thank you Connor for your professionalism, efficiency and friendly attitude in dealing with customers. I happily recommend this branch to customers seeking relevant assistance. PS. a. Please bring correct documentation b. Sat Mornings are a good time to visit c. Received my health card in 16 working days

I have 2 favorite ladies here who always take care. Theyve been working here forever and know the job very well. Showing up prepared is on you though 😁

After waiting in line for over an hour, I was helped by Connor. Unfortunately, I didn’t have all the documents I needed to secure new plates for my out of province vehicle. Connor was extremely knowledgeable, he advised me of the process, told me exactly what documents I would require. Even though they were extremely busy, he took the time to help me, instead of just telling me that I didn’t have the documents (which I’ve seen others do). He was so patient and kind. These people are literally working non-stop and are dealing with all types of people. I appreciated Connor’s kind demeanor and exemplary customer service. He went above and beyond- which is very rare these days! Thank You Connor!

Came to this location to register 2 out of province vehicles to Ontario registration. The woman helping us seemed very confused. Didnt seem know the difference between vehicle registration, proof of ownership and the bill of sale. After making it clear that my intent was to be come a permanent resident of Ontario, she neglected to apply the appropriate HST exemption

Went the 2nd time to update my g2/m2 as per directions by driver test centre. Long story short, since November 24 I was given the runaround between service Ontario and the drive center in order to pay $90 and get my new card issued. Went to service Ontario 930am on a Thursday and I was in and out. Good service after all. Got my g2 finally issued but I dont appreciate the runaround was given.