Very rude unprofessional They never fix anything in the units The staff including mattience are unprofessional It has been my worse nightmare living here If you go above the mangers head they will not respond and are just as unprofessional They wil Very rude unprofessional They never fix anything in the units The staff including mattience are unprofessional It has been my worse nightmare living here If you go above the mangers head they will not respond and are just as unprofessional They will try and enter your unit when you are not there without a 24 hour notice I would suggest a lawsuit be filed against VOA Anybody who has lived at trailside in the last 2 years and has had a bad experience I suggest you call Alaska legal services and complain and then file a complaint with government No human should go through what I and many others have more ... hide ...

I have had a very pleasant experience so far with my application process They communicate professionally and respectful Im happy to leave a positive feedback

Management has high turn over rate Professionalism was poor Didnt hold up their end of contract requested Maintenance of property no results Lack of office hours When moved out had place Professionally cleaned and didnt receive an honest return on d Management has high turn over rate Professionalism was poor Didnt hold up their end of contract requested Maintenance of property no results Lack of office hours When moved out had place Professionally cleaned and didnt receive an honest return on deposit more ... hide ...

The facilities look nice but Ill never know as I was denied the opportunity to even look until I revealed my financial information which they would not tell me what the limitations were either way The office person was extremely rude and unhelpful ha The facilities look nice but Ill never know as I was denied the opportunity to even look until I revealed my financial information which they would not tell me what the limitations were either way The office person was extremely rude and unhelpful has no understanding of what a selfemployed person might look like on a tax return even told me thats how we do it have a nice day and dismissed me I have never felt to unwelcome anywhere in Alaska Boo more ... hide ...

Poor management high turnover management is very unprofessional always demanding entry into everyones units will enter when no adult is present only minors terrible communicationn expensive Its the worst place I have lived Its like an absolute circus