If I could give them zero stars, I would - it was the WORST leasing experience in my life. Yesenia Abundis promised me a two-week holding deposit but kept threatening to reject our applications. Every day she would tell us something else was missing If I could give them zero stars, I would - it was the WORST leasing experience in my life. Yesenia Abundis promised me a two-week holding deposit but kept threatening to reject our applications. Every day she would tell us something else was missing for approval, and when it almost reached the two weeks, on Friday 12 March 2021 I got an approval letter - only to be denied by her on Monday! She then said there was nothing else I could do and that my funds would be refunded. However, it seems like they are trying to avoid something. AVOID THEM IF YOU DON'T WANT TO BE SCAMMED OUT OF YOUR HOLDING OR SECURITY DEPOSIT - THEY ARE UNPROFESSIONAL AND FAKE; they seem caring but really aren't! more ... hide ...

I have lived in apartments for over 15 years in various cities and states I have never had such a horrible experience with a management company in all those years I have had multiple issues since i have moved in but this last incident takes the cake I have lived in apartments for over 15 years in various cities and states I have never had such a horrible experience with a management company in all those years I have had multiple issues since i have moved in but this last incident takes the cake On Friday 0716 I called the inform the office that my washer was broken for the 4th time in less than a year The woman on the phone told me she would put the work order in and that they would come on Monday at 10am after their 9am meeting I called at 10am on Monday morning to inform them that i would be leaving the unit so they could work on my washer in peace as i have a dog and i didnt want my dog to bother the maintenance team The woman who answered the phone Alyssa had no clue what i was referring to My work order had not been placed like i was told on Friday Alyssa made up some story of how there was a vague plumbing issue and they would get to my issue after that There was zero communication all day even though i asked for a phone call to keep me updated and i kept getting the run around Finally around 230 pm after i called several times to get the status of my work order they told me that someone was going to complete the work order in a bit Long story short my washer had to be replaced what a coincidence since i had asked the last time it broke if i could please get a new one yet my request was ignored Not only did the maintenance staff give me a filthy washer and dryer from another unit filled with pet hair and stains THEY ALSO FLOODED MY BEDROOM There was water underneath my entire bed causing water damage to my personal belongings Im so fed up with this place and cannot wait to move The lack of communication is beyond me I missed work because these people couldnt stick to their commitments Here are some other issues i have with this placenThere are ROACHES Im so disgusted by how foul this place isnThe gym has been out of cleaning supplies for weeks Instead of going to Target to buy some damn Clorox wipes from the store they gave me the lamest excuse that their wipes are on back order we are in the middle of a pandemic and you cant even provide your tenants with the proper tools to keep themselves and everyone else safe Its a jokenThere are dogs that bark nonstop and when i mentioned it to the staff nothing was done about itnThe office staff is NEVER in the office and when you address things with them they place blame on everyone and everything rather than just taking ownership for their constant mistakes I never write negative reviews but i hope i can save someone the misery of living here I cant wait till my lease is up Counting down the days more ... hide ...

NOT LUXURY LIVING This place is not new abs have not been renovated enough to be luxury living With the new management weve been having problems from day one The faucet in one of it bathroom was dripping water when the knob is turned off maintenance NOT LUXURY LIVING This place is not new abs have not been renovated enough to be luxury living With the new management weve been having problems from day one The faucet in one of it bathroom was dripping water when the knob is turned off maintenance came and supposedly fixed it but we are still having the same issue They reassigned our parking spot without telling us and we had to find out ourselves The worst part was hearing that we werent the only ones meaning mgmt was messing things up and NOT COMMUNICATING with the tenants When I brought this us Alissa blamed it on a manger that left and never apologized for the confusion they caused or the issue they caused us To Fix the problem Alissa assigned me a new spot that was already taken and instead of getting this resolved they let sit over the long holiday THIS MGMT DOESNT CARE ABOUT ITS TENANTS People are moving out left and right because of the new mgmt and I cant wait till mine is up For what we pay this is not worth it more ... hide ...

Their neighbors are super loud and they always leave their dogs outside for everyone else in the area to hear The people living there used to blast their music loudly for the entire neighborhood to hear also and theyd have parties People living ther Their neighbors are super loud and they always leave their dogs outside for everyone else in the area to hear The people living there used to blast their music loudly for the entire neighborhood to hear also and theyd have parties People living there need to be considerate of the others living by them We can hear everything you guys do more ... hide ...

FIVE STARS to Yesenia Thank you