Renew my lease

Property manager sucks Office is always closed

Super family friendly and safe

On Wednesday, September 16, 2015, when I returned to my apartment complex to try to park in my designated space, I found a dumpster preventing me from doing so. I called the main office to inquire about the situation and the lady in the office told m On Wednesday, September 16, 2015, when I returned to my apartment complex to try to park in my designated space, I found a dumpster preventing me from doing so. I called the main office to inquire about the situation and the lady in the office told me that she was unaware of what was going on and couldn't move it. She suggested I park elsewhere and promised the security wouldn't tow any cars that night. I managed to find a parking space meant for tenants with registered cars (which I have) and, since I usually park in my carport, I didn't have a permit sticker on my car. The following morning, when I woke up, I discovered my car had been towed for being parked in a reserved spot without a permit sticker, despite the office's assurance that they wouldn't tow any cars. I had to pay $260 to retrieve my car and the dumpster is still in my carport after three days. I contacted BFI garbage company to see if they had anything to do with it, but they didn't. I have never lived in a place where the management was so rude and unprofessional. more ... hide ...

First this is the most unprofessional staff and management I have ever encountered When my roommate and I rented a studio from them they rented it out to two people at the same time We then had two days to find a new place to live and turns out the o First this is the most unprofessional staff and management I have ever encountered When my roommate and I rented a studio from them they rented it out to two people at the same time We then had two days to find a new place to live and turns out the other person who rented it didnt want it anymore so we rented it The front office staff is very rude and they talk down to their tenants One of the ladys while we were signing our lease was on the phone with an older gentleman when she hung up the phone she obnoxiously sighed and rolled her eyes all while mocking him Mind you the women are pushing late 40s early 50s this behavior in my opinion is unacceptable Also every Monday one of the managers comes in with a black eyennSecondly we moved in for 6 months and within that time we spent hundreds trying to get rid of the infestation of roaches We called the front office so many times but they do not return calls The only way we got a response from the front office was speaker to the owner of the apartment complex which took them three days to do anything about itnnLastly when we signed our lease we were under the assumption that parking was for everyone with a parking permit if it was not under a carport and if someone parked in your carport they were subject to be towed I cannot express how many times someone parked in our carport spot and security didnt do anything But my roommates car got towed WITH A PARKING PERMIT in an under covered spot When I went the next morning to speak with the management again the front office lady had a black eye they began to yell so I just walked out These women are a horrible representation of this company and I have no idea why these women are managing such a huge apartment complex when they have absolutely no patients and do not know how to speak to peoplennVery rude management I would never wish this to happen to my worst enemy Horrible experience within a 6 month span I would never rent from VPM management again I hope nobody does either more ... hide ...