The great thing about this place is the location proximity to so many different food jointsbarsshopsetc And thats about itnnMy husband and I visited LA in January 2021 to scout out locations for our move in June When we toured One Santa Fe we were t The great thing about this place is the location proximity to so many different food jointsbarsshopsetc And thats about itnnMy husband and I visited LA in January 2021 to scout out locations for our move in June When we toured One Santa Fe we were told about all their wonderful amenities pool hot tubs theater space common area etc that would be opening soon We debated between a few different buildings but ultimately chose OSF because of the amenities offered When we got here in June we found out all the amenities were still closed and actually had been for 2 years When reaching out to management about this we received information back multiple times saying we anticipate this to be completed soon and 9 months have gone by with seemingly no progress Im pretty sure the area looks the same as when we first arrived Not only this but OSF has been FALSELY ADVERTISING the amenities on FB fake reviews and to prospective tenants I have seen MULTIPLE posts on FB about how great the amenities are I have screenshots I have also commented that these amenities dont exist this is usually met with the whole post being taken down as Im sure they know they cant post completely false information And yet the posts continuennIn addition to the deception around amenities there have been multiple other frustrating things that weve experienced in the 9 months weve lived here fire alarms going off randomly and staying on for extended periods of time elevators breaking down regularly the FOB system not working parking garage gate broken etc And on top of this you should know they are raising rent 10 despite nothing being done to remedy these concernsnnThe concierge is supposedly 247 I cant count the number of times I have called the front desk and havent gotten a response or gone to get mail and no one is present Additionally when delivery orders come in they often have trouble getting upstairs because no one is at the front Not only is this inconvenient for the residents its also a safety concern if youre going to have 247 staff please actually be presentnnIts unfortunate because it really is a great area and some of the staff that weve had interactions with have been helpful and nice More than anything its a management problem but its not worth the stressheadache there are plenty of other options and we will more than likely be looking elsewhere when it comes time for renewal more ... hide ...

Ricardo Salas does a fantastic job at addressing any maintenance issues here Any time that I have a problem he is prompt to take care of the issue and if he needs to return to complete a maintenance request he follows through The walls are a little t Ricardo Salas does a fantastic job at addressing any maintenance issues here Any time that I have a problem he is prompt to take care of the issue and if he needs to return to complete a maintenance request he follows through The walls are a little thin here though typical apartment living more ... hide ...

Alejandro was so helpful with our hanger that came off I placed the work order yesterday11082021 today our issue was fixed I appreciate all of the staff at One Santa Fe I appreciate Alejandro

This review is for Ricardo from maintenance My fridge stopped working Sunday night and I put in a maintenance request through the website By Monday late morning Ricardo was able to find me a new fridge to replace my broken one ensuring that my food d This review is for Ricardo from maintenance My fridge stopped working Sunday night and I put in a maintenance request through the website By Monday late morning Ricardo was able to find me a new fridge to replace my broken one ensuring that my food did not spoil Really appreciate the fast help Ricardo you were great more ... hide ...

I really like it here It is perfect for my daughter and I I love the location and how close it is to my work I love the facet that one parking space is included and the 24H concierge These are perks I dont like that the pool is inoperable The staff a I really like it here It is perfect for my daughter and I I love the location and how close it is to my work I love the facet that one parking space is included and the 24H concierge These are perks I dont like that the pool is inoperable The staff are very helpful and friendly and so are the security guys at nightand during the day They are amazing more ... hide ...