If you think that our review of this place had a satisfactory outcome because they eventually returned our money, think again. We had to contact them ourselves and the money was sent to our old address, even though we haIf you think that our review of this place had a satisfactory outcome because they eventually returned our money, think again. We had to contact them ourselves and the money was sent to our old address, even though we had informed them of our new one. Fortunately, we still had access to the old address, so we got the check. The administration was incredibly slow. My wife and I found a graystone listing and sent in the deposits, but we were told there had been a mistake and the apartment was already rented. We were sent back our money orders, but they were made out to graystone, so we couldn't cash them. When we contacted the office, we were told to send them back and they would cash them and send us the money. However, after three months of excuses, lies, and the runaround, it appears that we have been tricked into donating to them and we won't get our money back. Based on this experience, I would never rent from them; they are clearly ineffective and don't care. If I was a resident, I would be terrified of how long it would take to solve any problems.more ...hide ...
