Shady company ended up pocketing my deposit to hold an apartment which I never ended up signing a lease to Very hard to reach anyone on the phone

TLDR You will end up paying a lot more than rent avoid like the plaguennI normally dont write reviews and I consider myself very patient with management However living in this apartment for 3 years has set me back by 6730 on top of rent because of t TLDR You will end up paying a lot more than rent avoid like the plaguennI normally dont write reviews and I consider myself very patient with management However living in this apartment for 3 years has set me back by 6730 on top of rent because of three reasons lack of security chaotic parking assignments and refusal to return security depositnnThey do not have a functional camera monitoring the parking lot so cars are towed and wrecked at the intruders will Hit and runs seem to happen at this parking lot on a monthly basis Towings occur almost every week You pay for parking but noone knows their parking assignments so its a free for all and residents argue with each other with management never in sight Also forget about getting your security deposit back Management never picks up avoids your calls or hangs up on you so good luck getting anything done more ... hide ...

I booked an appointment to view Staff I spoke to on the phone was polite and to the point So far so goodnnI will alter this review if things change but I am optimistic 5 stars to the phone operator give that man a raise for his Patience with me

Extremely rude and unprofessional staff Called requesting information on an available apartment that I had spoken to someone about previously the first person I spoke to was very nice and the woman over the phone was rude and kept saying there was no Extremely rude and unprofessional staff Called requesting information on an available apartment that I had spoken to someone about previously the first person I spoke to was very nice and the woman over the phone was rude and kept saying there was no leasing department I asked her if someone would be available tomorrow and she brushed me off the phone and stated that there were no tours available even though I never asked for a tour of the apartment in the first place If thats how this company likes to operate Im more than happy to look elsewhere for my next home You should seriously think about hiring new staff because the people you have sound miserable and like they hate their lives and jobs more ... hide ...

Great location and safe area The apartments are amazing with awesome amenities as well Its the most ideal location minutes from downtown Boston The Management Office Team were very friendly professional and attentive consistently They were able t Great location and safe area The apartments are amazing with awesome amenities as well Its the most ideal location minutes from downtown Boston The Management Office Team were very friendly professional and attentive consistently They were able to answer all my questions The Maintenance Team also did a great job with how well the Buildings were cleaned and maintained The Box District is a great property and I strongly recommend it to others more ... hide ...