I went to the office October 26th bc Jamie told me on phone she has an available 2 bedroom coming open on 1st of November My friend went inside to get the application and Jamie even told her about the apartment I filled it out and my son returned it I went to the office October 26th bc Jamie told me on phone she has an available 2 bedroom coming open on 1st of November My friend went inside to get the application and Jamie even told her about the apartment I filled it out and my son returned it including all needed documents Even a renewed Id card and everything I even called the office back and Jamie said she went ahead added me and then in person changed the story entirely She said someone came in and applied after I did and that they get the apartment I said think about what youre saying you said someone came in and applied AFTER I did She said what day were you here I said yesterday October 26 She talked over me saying soo someone came in on the 25th then and applied She kinda raised her voice and plus talked over me and I could tell she was plain lying about the whole thing My son is African Americanhe feels once she saw him that he wasnt white that possibly thats what she didnt like Not sure but odd that we were good enough for the one coming open until she saw him We are both disabled Another thing I noticed is she says shes in the office until 430 pm but twice she left earlier than that My son took the transit was there at 405 pm and she was gone and door locked Suddenly she called saying she was driving around the buildings If shes to be in the office until 430 pm she should keep her word One of the directors in Troy went there also just around 400 pm the day before on a Tuesdaysign said open until 430 but she was gone and door locked This isnt a game We were treated unfairly about an apartment lied to my friend about it lied to me about it lied to my son as well then on phone gave attitude and talked over me Let her come on here and say its not true when she told my friend same thing Its not right Plus I see only 2 stars and plenty of other negative experiences at these apartments Thats not right to have a rude manager Alsotwice I have called the overhead leaving my number and a request for a call back only I never got a call back Also I asked her if the apartments were now free of bugs because in reviews and other I heard there was roaches and bedbugs She would not answer the question What a shame that these apartments cannot be operated professionally so that all tenants has complete living enjoyability Even someone that got out of prison for murder was homed hereThats in the reviews as well more ... hide ...

Well terrace ridge apartments use to be a decent place to live at but in the last year since they have changed management and now they could care less about if you have bed bugs or if you need anything The former assistant manager Ashley was so kind Well terrace ridge apartments use to be a decent place to live at but in the last year since they have changed management and now they could care less about if you have bed bugs or if you need anything The former assistant manager Ashley was so kind and always made sure that you were taking care of The new assistant manager Jamie is always rude when you call and cuts you off when youre speaking and hangs up on you and always making mistakes but its never her fault and somenowhow she manages to blame the tenant People need to treat the tenants like human beings and not like they are better than you just because we live in low income housing more ... hide ...

I just moved in and I am so disappointed The apartment is cute and I can live with the inside I had a handicap ramp in disrepair when I left for my doctors appointment and discussed this with my doctor I took pictures with my cell phone so the dr cou I just moved in and I am so disappointed The apartment is cute and I can live with the inside I had a handicap ramp in disrepair when I left for my doctors appointment and discussed this with my doctor I took pictures with my cell phone so the dr could see what I was talking about They provided me with a letter asking to replace or repair the ramp When I returned home the maintenance guy was tearing it down and I was told it would take 6 months or longer to get a new one I dont have 6 months to risk having to use narrow steps attached to a slab that is not level They left a mud pit where standing water just sits and I slipped in the mud twisting and distorting my body Its very dangerous a magnet for flies and for mosquitoes I can not walk without use of my 4 wheeled walker and trying to get up these steps at either entrance is a very difficult scary experience for me The detailed letter from my dr is not good enough for themnThe paperwork for reasonable modifications has to be submitted then approved by someone then contractors contacted then bids submitted and hope they get approved then wait for the installation This place advertises its handicap accessible and friendly They said I knew the ramp was being torn down but they office ppl also knew I NEEDED a ramp I had a very difficult time getting in and out of the office to sign the lease but they did not have any problem taking my money There are other things that should have been done The old ramp they tore down could have been REPAIRED Because it was wood TR is trying to replace them with metal but at whose expenses Im having surgery in a few weeks and I have to have a ramp when I come home I can only pray that God sees the genuine need and works some kind of miracle The other thing that should have been considered was a different apartment and they have plenty that has a functional ramp I am waiting for a return call from the lawyer with Disability Rights of Ohio DRO to see what options I may have I should not have to worry about something like this I specifically told them on my application and over the telephone that I need a ramp The office mngr met with me twice and could SEE that I have a difficult time walking Yes it is also on my application They sure didnt hesitate to take my moneynI also have a Ride Along which allows me to move more freely around but absolutely can not use it here Both entrances have very narrow steps and the top slab to the entrance I was told to use is lopsided When I asked for some kind of railing I was told that because it is only 2 steps up its not required by HUDnWhat about requirement for safety reasonsnAnother thing the toilet has backedup and overflowed twice within 2 weeks of living here The second time they run a 6ft snake down it I was told that if that didnt fix it they would have to order a new toilet It seems to me that if the blockage is beyond the 6ft you get a longer snake not a new toilet I dont flush toilet paper anymore Fingers crossed it keeps working more ... hide ...

I sent my daughter there to ask questions about two BDRM availability as she had previously lived there She has an ex that lives there and requested if one was available for her and I that it be as far away from him as possible Later in the evening h I sent my daughter there to ask questions about two BDRM availability as she had previously lived there She has an ex that lives there and requested if one was available for her and I that it be as far away from him as possible Later in the evening her ex called because the office informed him that she had come in The woman in the office Jeannie Cox is friends with him and he pretty much runs the property not her Standard rules say nobody can live with you that isnt on your lease for more than 14 days He has had multiple family members live with him for months at a time and now has a woman living with him for the last 7 months Yet he gets no punishment or eviction And hes not the only one This is a very unsafe place to live especially if you have people threatening your life that live there more ... hide ...

They move my father into an apartment that was infested with roaches Even the pest control company said that it was not safe for someone to live there with health problems They have sprayed twice and the roaches are still not gone This is the worst l They move my father into an apartment that was infested with roaches Even the pest control company said that it was not safe for someone to live there with health problems They have sprayed twice and the roaches are still not gone This is the worst living conditions Ive seen in a long time and I am ashamed to have my father living there but he has no other choice right now more ... hide ...