VSF is very irresponsible company I rented apartment between 2019 to 2020 and now I need background check and I cannot get hold of anybody from here to do it

UPDATE Since I made this review someone else bought these apartments and is now under new management as of March 2022nnDo not recommend This is our first time ever renting We can never get ahold of management Ive left many text messages and voicemail UPDATE Since I made this review someone else bought these apartments and is now under new management as of March 2022nnDo not recommend This is our first time ever renting We can never get ahold of management Ive left many text messages and voicemails over several issues and I never get a reply or call back We had issues with their website when we were submitting rent with an error message We had screenshots and could not get ahold of anybody Then we were charged an extra 100 for late rent with an email sent at 7 pm saying our rent and late fee was due the next day or a 3 day warning would be issued even though their website wasnt working so it wasnt allowing our payment to go through They couldnt help us with that but they could surely email us that our rent was late and action would be taken We emailed back explaining what happened with our screenshots saying we could not get ahold of anybody We never received an email back Our 6 month lease is over February 1st We were charged for Februarys rent even though our lease is up and we just moved in somewhere else We have not heard from anybody on this issue We do not know the date were suppose to be out Terrible terrible communication Job and family services could never get ahold of them to confirm our monthly rent payment This is the first time weve ever rented anywhere and its turned into a nightmarenDO NOT RECOMMENDnSTAY SOMEWHERE ELSE more ... hide ...

The management team running the Delphos location has a major lack of communication with their tenants

The office is never open they never answer their phones When they do get back to you its 1 text message then you get blown off again Our dishwasher was broken for more then half a year from the moment we moved in with disgusting stale water that woul The office is never open they never answer their phones When they do get back to you its 1 text message then you get blown off again Our dishwasher was broken for more then half a year from the moment we moved in with disgusting stale water that wouldnt drain which is considered a health hazard They gave me the run around and said it runs by emergency first until I threatened legal action When my lease was up we looked to renew but were told we didnt need to and can stay paying month to month Unfortunately I need some updated form of documentation from them in order to apply for services and have not received anything When requested I have called left my phone number and email multiple times and nothing Last time I requested my information Allen County Jobs and Family Services ended up playing phone tag with them just to get the information more ... hide ...

Its kinda too close and the entrance wasnt actually cleantop floors were really neat