I resided at Hillside Place from October 2019 to October 2020 and I regret having signed a lease there. I am just now writing a review due to Hillside continually sending debt collectors my way for my ultimate payment, though I have already compensat I resided at Hillside Place from October 2019 to October 2020 and I regret having signed a lease there. I am just now writing a review due to Hillside continually sending debt collectors my way for my ultimate payment, though I have already compensated in November 2020. My banking statement and Clickpay both prove the payment. Yet, Hillside persists in claiming I owe money, which has damaged my credit. Seeing as I am writing this, I might as well include that when my fridge stopped working while I was living there, it took them over a week to get in touch regarding a replacement. My A/C died just eight days after the fridge, so I relentlessly called the office to see if they would do anything about it, as I had heard nothing about the fridge (couldn't go in person since it was the height of the pandemic in August 2020). They responded with, "Oh yeah, we already ordered a new fridge. It's on the way." It would have been convenient to inform me of this. As for the A/C, their solution was to install a window unit for a day or two until they could repair the real issue. The problem was, I lived in one of the loft units right on Riverside, and the only windows there were those tall floor-to-ceiling ones that didn't open. Therefore, they left me without a fridge or A/C for days during the summer amid the pandemic. I emphatically suggest not living at more ... hide ...

The location of the apartments was excellent and was kept in good condition up until recently. Unfortunately, it appears that these apartments have come under the management of shady and money-hungry people. They are making life difficult for me righ The location of the apartments was excellent and was kept in good condition up until recently. Unfortunately, it appears that these apartments have come under the management of shady and money-hungry people. They are making life difficult for me right now. I have followed all the rules and kept my home in a neat and orderly fashion up until I left, but they have still decided to withhold my security deposit and are now asking for more money. They are falsely accusing me of damaging the walls with screws and nails, which is a total lie as I never used either of those. They have also claimed that I left body oil stains on the bedroom wall, despite the fact that I had a massive headboard during my entire stay. They also said that I left them a dirty dishwasher, even though I lived alone and never used it. Even more absurdly, they charged me fifty dollars for "trash hauling" for leaving a bundle of five new cleaning tools (such as a pack of wipes and an unused mop, etc.), along with a note that said it "may be useful for them or the next tenant". When I asked to see pictures of the alleged damages they are charging me for, I received no response. Although I cannot deny the great service I received from Rick and Cody - the previous managers - who were very prompt and helpful, the place seems to have gone under a different kind of management since then. more ... hide ...

If I could, I would rate this place zero stars. Not only are the apartments outdated, but the management is terrible. They are never around and if someone is present, it is a rookie with no experience who gives the wrong advice. Trying to get ahold o If I could, I would rate this place zero stars. Not only are the apartments outdated, but the management is terrible. They are never around and if someone is present, it is a rookie with no experience who gives the wrong advice. Trying to get ahold of them to fix an issued maintenance request is a nightmare. The washing machines hardly ever work, and when they do, it smells like a sewer. Before moving here, take a look at the BBB website to find the multiple complaints from previous tenants about financial matters. They are money-hungry and will misuse the agreement you have with them while providing minimal service. The property manager, Cheryl Drew, is not of much help. She will do her best to avoid any responsibility her employees have to be punctual, professional, and ethical. I chose this place at first because of its location, but after living there I would rather stay in a clean and up to code place and go downtown when needed instead of facing such living conditions and shady management. more ... hide ...

No urgency when my heater went out during the cold front I wasnt even offered a space heater or any accommodation when I was told my heater would take days to get fixed The office staff didnt even update me on the situation I had to call multiple tim No urgency when my heater went out during the cold front I wasnt even offered a space heater or any accommodation when I was told my heater would take days to get fixed The office staff didnt even update me on the situation I had to call multiple timesnIronically the same thing happened when I first moved in during the summer and was left with no ac for almost three days The maintenance staff is super nice and helpful though but I wouldnt say the same thing about the front desk people My advice would be making sure these apartments are actually functioning before leasing them out to people People need working ac and heating you do realize that more ... hide ...

Ive read through most of these reviews before leaving mine and I must say I havent dealt with any of those situations but I guess its easier to leave a review over negativity opposed to positivity No breakins and no theft seen from my point of view I Ive read through most of these reviews before leaving mine and I must say I havent dealt with any of those situations but I guess its easier to leave a review over negativity opposed to positivity No breakins and no theft seen from my point of view Ive lived at Hillside Place for about 5 months now and Alec our leasing agentproperty manager has been super helpful every step of the way He even texted my roommate and I letting us know the pool was cleaned the day after a bad storm over the summer and always lets us know whenever we have a package delivered to the office Weve put a few small work orders in and so far the maintenance staff shows up the next day if not the same day of the request Alec and the other office staff always greets with a smile and really seems to try to go the extra mile In my personal experience one of the most attentive apartment complex crews Ive had the pleasure of working with more ... hide ...