People are still working from home and are not really doing their job They are very slow to help you solve your issues Rent Assistant is very unprofessional at this time My Repair list was never sent to my address I had to call in order to get Repair People are still working from home and are not really doing their job They are very slow to help you solve your issues Rent Assistant is very unprofessional at this time My Repair list was never sent to my address I had to call in order to get Repair list which wasted time for repairs to get done Something really needs to be done about Rent Assistance employees doing things in a timely and professional manner Now i am 2months behind on my rent and inspection in not until Jan 11th 2023 SMH more ... hide ...

Nobody answers the phones Or respond back from emails or voicemail But you betta know they gone get a response from you when they need paperwork or info Even from hometheyre lazy

I recently bought a home with tenants that are on section 8 Im trying to call in to update the information and connot get anyone on the phone this is the 4th day im calling and being on hold for over 8 HOURS Im just trying to update the information I I recently bought a home with tenants that are on section 8 Im trying to call in to update the information and connot get anyone on the phone this is the 4th day im calling and being on hold for over 8 HOURS Im just trying to update the information I DO NOT understand how in 4 days I still cannot get anyone to answer my call I literally called at 8am on the dot and still cannot get serviced The tenants lease ends in April and you guys are making me not want to renew any type of section 8 at all Your supposed to Help families not run potential Landlords away more ... hide ...

This is absolutely unacceptable I have been trying to call the office hours today multiple times and no answer Even tried the Supervisor and Assistant Director numbers no voicemail no call back no nothing I need answers right away I am a property man This is absolutely unacceptable I have been trying to call the office hours today multiple times and no answer Even tried the Supervisor and Assistant Director numbers no voicemail no call back no nothing I need answers right away I am a property manager trying to get answers for myself Very unprofessional for working remotely Worse service ever Rating would be ZERO stars but I HAD to give one more ... hide ...

They never answer the phone I have had to send my personal information twice because of issues with the previous case worker now the new one is not responding Im not sure what they are doing but apparently nobody is working just collecting a free che They never answer the phone I have had to send my personal information twice because of issues with the previous case worker now the new one is not responding Im not sure what they are doing but apparently nobody is working just collecting a free check which is ridiculous The program is supposed to help people in need not collect a check for people they are not even helping they need to be investigated Maybe if they put cameras in the office people will actually do their job instead of sitting around playing all day more ... hide ...