Great place to live

Property has not refunded 100 deposit fee paid when applying this is not the nonrefundable application fee They will NOT return phone calls or respond to emails even after contacting their management company UNACCEPTABLE

Horrible place to live one year nothing fixed outlets dont work management lies all the time never to me because I complain its like living section 8

They remodeled and its so nice I love the neighborhood and the apartment manager shes so sweet and caring for the tenants

Tenants BEWARE The Pointe Westland got my 150 and did not provide the apartment at the price at which it was advertised read details below I contacted the Tennessee Dept of Consumer Affairs They got involved as an intermediary because I had a val Tenants BEWARE The Pointe Westland got my 150 and did not provide the apartment at the price at which it was advertised read details below I contacted the Tennessee Dept of Consumer Affairs They got involved as an intermediary because I had a valid complaint They do not act as attorneys for individuals so technically they did not represent me The Point offered 100 of my 150 back and I agreed This was the end of June It is now Aug 9 2021 and I still havent seen my 100 The state is closing the case because they have done all they can do I enough have legal proof to get my 100 back but will I drive 6 hours for this I am not sure I very well may In which case The Pointe will not only be refunding my money but also paying for my motel and gas money This may be where no contact court comes in handynnI wrote the following review sometime in April I think and I am updating it to add the above I am in the middle of a bad experience with this place Apartment was advertised at 702 I placed an application and paid a 150 fee around 6 pm one day probably mid February and received an email confirming this At 1030 the next morning before they had done any work at all on processing our application I received a note stating that that apartment had been renovated and is now 915nnOf course I argued this discrepancy stating that they went up on the price after I filed my application and paid my feennAt one point I received an email stating Absolutely we are happy to honor that rate if you are still interested I apologize if I made it sound like we would not What I am explaining is that the apartment will not be totally renovated for this rate At this point we stopped looking because we thought we were going to get the apartment as the email said for 702 Wouldnt you read that sentence that way So I emailed them back to confirm that and then on a Monday I got the same No its 915 reply This email making us think we had the apartment cost us two business days and one weekend in this tight market which you may know about if you are looking for an apartment in Cleveland TennesseennI told her Gwendolyn Davenport Property Manager that we could not afford that rate and we should get the 702 rate which we agreed to She emailed back saying she would take that as a no to the apartment since she would not rent it for 702 She said my fee would be refundednnI emailed her back to ask her the amount of my refund She said 100 I said no I paid 150 That was the last I heard from them WE HAVE NOT GOTTEN ONE PENNY BACK FROM THEM YETnnConclusion I will not be trapped in to slandering this company I have just stated the facts these facts speak for themselves make your own decision more ... hide ...