I live in this facility and have found that people with disabilities may find it difficult to navigate and enjoy the complex There is little accessible parking and entry for people with mobility issues can only be easily accomplished through the fro I live in this facility and have found that people with disabilities may find it difficult to navigate and enjoy the complex There is little accessible parking and entry for people with mobility issues can only be easily accomplished through the front or back lobby area The staff is not considerate of mobility issues and requests for accommodations may be ignored more ... hide ...

Loved it thennLove it now

I am sad to even have to give this one star The staff here is incompetent incredibly rude and VERY condescending In trying to introduce my family member into a new phase in their life which is already a sensitive topic in itself we were completely I am sad to even have to give this one star The staff here is incompetent incredibly rude and VERY condescending In trying to introduce my family member into a new phase in their life which is already a sensitive topic in itself we were completely blown away with how unfriendly this location is It took everything we had to get any information and we were told the waiting list for everything would range up to 3 years without the girl in the office even blinking an eye and without any reference material While this information could possibly be true it was the rude way we were told to pretty much get lost We had to ask if they even offer wait lists of which her eyes rolled and she had to grab us an applicationnThe welcome that we received in coming into the office was pathetic The lady didnt even really want to get out of her chair to welcome us and then started telling us random information about the income limit these apartments allow While this information is critical the lady got incredibly rude when we tried to find out how to figure what rent would be She would cut us off and insult us multiple times At one point it felt as if she started to argue with us and talk down to us that she was trying to explain but we werent listeningnThen upon asking about any amenities to this location including transportation to senior center her reply was I dont know and that people might do one thing or another but could not provide us with any solid informationnTo think that my family member in her final years of life would be treated in such a way and also while searching for new ways to live this way of lifemakes me sick to my stomach the way she was treated and I want to warn any other prospective children who think about this as their future home for their parents BE WARNEDnnAny prospective outlook on this new phase in my family members life has now been tarnished and it will take a long while to try and build her confidence up againnIf you want a sample of their professionalism just call and listen to their voicemaildont take my word for it more ... hide ...