Do not give them your money unless you dont want it back They do not return phone calls or messages I put a deposit down over a month ago and have been trying to reach someone to get a refund

I was looking for an affordable home in Redmond for my family and I think ive found it I spoke with Roshin on the phone who was so friendly and professional to get things started He gave me a great overview of the area sent me a video tour of the uni I was looking for an affordable home in Redmond for my family and I think ive found it I spoke with Roshin on the phone who was so friendly and professional to get things started He gave me a great overview of the area sent me a video tour of the unit told me about their 2 bedroom promo special and was able to breakdown the income criteria very easily I am somewhat new to affordable housing so this was incredibly insightful to knownnI came down to look at the unit and was excited to meet their maintenance man at the office I believe his name was Ron He also was incredibly friendly and even gave me some helpful tips for a project Ive been working onnnThe unit is very spacious near schools and parks and in a beautiful part of Redmond I was enamored by the level of customer service to say the least I dont usually boast on google but this experience definitely was worth writing about I will definitely be trying to rent here in a couple months once my lease is up more ... hide ...

I wish I could give a 6star rating to Heritage Woods Apartments in Redmond WA I was a thirdparty observer to the entire process from the first appointment with Roshan Patel so professional so kind and just SO NICE to the dozens of pages of paperwork I wish I could give a 6star rating to Heritage Woods Apartments in Redmond WA I was a thirdparty observer to the entire process from the first appointment with Roshan Patel so professional so kind and just SO NICE to the dozens of pages of paperwork required for the initial application and even more on leasesigning day My boyfriends young daughter is relocating to Redmond and needed our help in finding her an apartment before she got here We were bracing ourselves for some major hurdles and for the subpar customer service that we typically receive in such important endeavors But we were pleasantly surprised by every single encounter and ultimately by the entire experience I spent many years in the service industry where my 1 Rule was Treat Everyone with Respect for Their Dignity and thats exactly the treatment we received from every person we encountered including the very nice maintenance man Letusha Quinn Regional Property Manager was extraordinarily helpful on leasesigning day in person as was Roshan he even offered to lend us his own personal dolly for moving if we needed it Who does that We were also assisted by Julie Jodie forgive me if Im getting the names wrong in the initial application process such specialists and they couldnt have been nicer more patient or easier to work with I still cant believe how helpful and what experts everyone wasnAs for the property its clearly a well cared for representation of the beauty of PNW living The 1B apartment itself built to last over 50 years ago is perfect Its light bright quiet huge 820 sq ft and most importantly actually affordable The location is ideal with downtown Redmond and my own condo just a short walk away Its all too perfect and still feels too good to be truenI cant say enough about this entire experience My only concern is on our end that this young Millennial will appreciate how lucky she was to have landed at HWA and will behave accordingly so as to deserve it going forward fingers crossednThank you to everyone who assisted us and for making such an important day in our lives such a special and pleasant experience We couldnt have asked for more more ... hide ...

It is very quiet and beatiful place to live My moving experience was good Julie is a polite friendly and dedicated lady from office who helped me to speed up my moving process Thank you

Im very pleased for finding this place Great location and the office lady Julie was really friendly and helpful