They are not professionals My application took two weeks with no action If I send emails they do not answer even the calls they transfer me to the leas officer multi times but no answer either In the end I asked them to deny my application they Wast They are not professionals My application took two weeks with no action If I send emails they do not answer even the calls they transfer me to the leas officer multi times but no answer either In the end I asked them to deny my application they Waste my time more ... hide ...

Beautiful property Hard working Management team

The staff at River Crossing lack basic respect and communication skills This was most apparent after our air conditioning broke as it took almost two weeks for it to be fixed During this time temperatures rose to 82 degrees in apartment which did not The staff at River Crossing lack basic respect and communication skills This was most apparent after our air conditioning broke as it took almost two weeks for it to be fixed During this time temperatures rose to 82 degrees in apartment which did not alarm the staff whatsoever After assuring us that this was an urgent matter we never heard from staff again unless we were the ones to reach out to them It took threatening to take legal action for the staff to take our requests seriously For whatever reason the staff has an extremely difficult time providing basic maintenance for the amenities that are included in their leasesnnAs with similar reviews calling the leasing office is almost never successful when you have a problem as they rarely answer the phone The amount of miscommunication between staff members is astounding considering they all work within fifty feet of each other in the office When you do finally get ahold of someone you are greeted by rehearsed responses no matter what concern you are raising This is both unprofessional and impersonal in the way that they do businessnnThe workout room is outdated People steal the free weights so including those in a workout isnt an option Additionally at any given time there are children sitting on the work out machines watching TV If you are encouraged by this included experience dont bennThe parking garage is a complete waste of money The entranceexit doors are always broken and I have consistently found other cars andor items in my parking spot This makes me feel incredibly unsafe in this space that is supposed to be more secured that parking on the streetnnOverall this complex is dirty the staff is lackadaisical in their efforts to help you and it is simply not worth your time or money If I could give this place zero stars I would DO NOT MOVE HERE more ... hide ...

I have a friend who lives in these Apartments and they are very nice And it seems that she also has nice Neighbors it has a good Community feel

Nice units friendly leasing agent Tiniest pool and pretty expensive rent Honest staff and covid precautions in place