As a senior with multiple TBIs brain injuries I requested 10 minutes of Accommodation and was refused and manager dismissed my disability A war of words ensued 2 calls to Mercy Housing and no responseand I am a Catholic My disability rights were As a senior with multiple TBIs brain injuries I requested 10 minutes of Accommodation and was refused and manager dismissed my disability A war of words ensued 2 calls to Mercy Housing and no responseand I am a Catholic My disability rights were denied per ADAnWhy are people under age 60 running the show They are too young impatient immature and Tamara was unhelpful unwilling and disrespectful Great paper pushers and sorely lacking in working with elderlynAdditionally Francis Heights Mercy Housing has failed to modernize even minimally To wit they have no virtual tours for nPerhaps Mercy Housing needs to modernize as seniors applying are Boomers applying for themselves nit theithose applying to preview the unuts although Erin said she would try to get photos more ... hide ...

Rude people Security supervisor Amy and extremely junior work mate think they are police rather than the helpful security personnel that use to work there It raises a red flag to me about the treatment of the elderly Do all residents and guests get t Rude people Security supervisor Amy and extremely junior work mate think they are police rather than the helpful security personnel that use to work there It raises a red flag to me about the treatment of the elderly Do all residents and guests get treated with the same hostility and aggression One has to question the abuse by someone in a position of authority Supervisor Amy has admittedly only worked there a month Maybe slow down and recognize your environment and the fact that your new to Francis Hights All residents and guests have the right to live in peace without fear of harassment targeting or retaliation Surly Francis Hights management promotes that more ... hide ...

Everyone seem TRULY HAPPY

Great place for the elderly to live They have all the amenities you need and more Highly recommend the staff that listens to your needs The maintenance dept is great I receive mealsonwheels MF I take advantage of the nurses social workers and food ba Great place for the elderly to live They have all the amenities you need and more Highly recommend the staff that listens to your needs The maintenance dept is great I receive mealsonwheels MF I take advantage of the nurses social workers and food bank programs If you are nice and polite this is the place for you more ... hide ...

My mom has lived here just over a year and she loves it If she was good with Facebook know shed say the same They have a lot of activities both the residents and employees are friendly and helpful Thank you Francis Heights for helping my mom keep My mom has lived here just over a year and she loves it If she was good with Facebook know shed say the same They have a lot of activities both the residents and employees are friendly and helpful Thank you Francis Heights for helping my mom keep her independence and have fun in her senior years more ... hide ...