I am so happy that I moved here wish I had done so a long time ago Lori and Debbie in the office are phenomenal Always there to answer questions and very professional The maintenance staff is very efficient and polite GREAT place to live

Best place to live in ClayLiverpool areamaintenance pretty good

Debbie has been looking for a first floor 2 bed apt and notify us when available They have been more than accomadting our request Unfortunately we need walk in shower and this complex wont work for us

Do not Value their Residents All about the money We were Residents of Kimbrook for a little over two years Primarily for their original lower pet fee which I should mention continued to increase unexpectedly throughout the duration of our residency T Do not Value their Residents All about the money We were Residents of Kimbrook for a little over two years Primarily for their original lower pet fee which I should mention continued to increase unexpectedly throughout the duration of our residency Throughout the two years we were living there they continually proved to lie ignore and unfairly manipulate any situation in order to put more money in their own pocketsnnFrom the very beginning the day we moved in the apartment we were charged an additional monthly fee for updated appliances that we never agreed upon Following living there for a short duration we discovered several maintenance and safety issues including exposed high voltage wiring on hot water tank a leak in the dishwasher that supposedly was a new appliance mice and holes associated loose bathroom fittings along with others All of which you would think should be fixed and solved by maintenance isnt this suppose to be the benefit of renting We would have to call and produce work orders multiple times to even get someone over at which the point they would come during the day while you werent there and the problem wouldnt be corrected obviously trying the cheap band aid fix first This causes you continue the process again and again until it was finally fixed properly or even do it yourself out of frustration They would also continually send their tenants appreciation letters stating we could have our carpets shampooed or something like a medical cabinet installed Dont bother asking or calling the office for those After multiple requests they would never follow through at which point you would ask couple weeks from and they would claim that promotion is now over again keeping money in their own pockets These instances were just a few of many that would cause frustration and aggravation while staying here at which point we decided to move outnnAlso dont expect your security deposit back after you move out After almost two months of no response after moving out we called asking about the security deposit You could tell once we called they were completely caught off guard hoping we had forgot about the deposit We were told they had to look into it and would get back to us You could have guessed they never called back After waiting some time and hitting the answering machine continuous We called from a work number at which point they answered right away After beating around the bush and asking why they were purposing ignoring phone calls they came up with all these ridiculous charges spotting out things that were there prior to us moving in I should also mention the interior of units are extremely outdated and looked to be painted by a child I have no doubt that the apartment was cleaner and in better shape when we left then when we moved in But after arguing and consistently not hearing back when they had to talk to management about it we had decided it wasnt worth the aggravationnnPlease do yourself a favor and the unneeded stress and go elsewhere The only good thing about Kimbrook is they allowed pets And if that what youre looking for there are brand new complexes for the same money in the area Your Welcome more ... hide ...

My wife and I have lived in Kimbrook Manor for 10 yrs We just turned in our keys yesterday and it was a sad day It truly was a great home for us Lori runs a great operation obviously with help from a fantastic office and Maintenance staff All staff My wife and I have lived in Kimbrook Manor for 10 yrs We just turned in our keys yesterday and it was a sad day It truly was a great home for us Lori runs a great operation obviously with help from a fantastic office and Maintenance staff All staff was always friendly and responsive to questions and concerns All were approachable and communication was always clear and friendlynnThe Facility itself has plenty of parking garage space and a clean quiet living environment Every year we noticed how there were consistent and continuous improvements to the grounds and buildings We will continue to recommend this Apartment Complex to others for years to come Thank You for a great home more ... hide ...