I regretfully cannot suggest this apartment complex. Initially, I was thrilled to be living here and filled out all the paperwork and paid the fees. I was informed the unit would be ready by mid-June and it is now nearly two months later, yet they ha I regretfully cannot suggest this apartment complex. Initially, I was thrilled to be living here and filled out all the paperwork and paid the fees. I was informed the unit would be ready by mid-June and it is now nearly two months later, yet they have not tried to contact me for a status update. I drove two and a half hours to the office to ask for an update, only to find out that there was none, and I heard issues of mismanagement which I am grateful I did not have to endure with a real lease. I ended the application and asked for a refund due to the inconvenience and misrepresentation of the unit, but they blamed me. So, I STRONGLY ADVISE AGAINST renting at this complex. UPDATE: They declined to issue a refund because they stated that at worst, it would take a week or two beyond the specified date. After two months, their answer is that I was never guaranteed a date. They couldn't even respond to my calls to find out what was going on. At this point, I will be filing a chargeback on my card as this was misrepresented and dishonestly kept. STAY AWAY. more ... hide ...

The apartments themselves are nice but my unit had a lot of unacceptable problems The carpet was stained in multiple places including BLACK spots in the master bedroom Even after they sent a professional to come and clean it none of the stains were r The apartments themselves are nice but my unit had a lot of unacceptable problems The carpet was stained in multiple places including BLACK spots in the master bedroom Even after they sent a professional to come and clean it none of the stains were removed The baseboards were DISGUSTING and no amount of scrubbing and cleaning that I did helped The corners in the master bathroom were damaged and blackened Worst of all there was a ROACH infestation in the kitchen I was moved into this unit with this infestation and when I contacted them about another round of pest control as 1 is not enough for a ROACH INFESTATION they tried to charge me They did agree that there would be no charge once I reminded them this was a issue present when I moved in but I dont think I should have even had to do that I had the allinclusive utility package and there was one morning where the power was out for a short period of time due to West Parks failure to pay the electricity company I called Lumbee myself to see what was going on and they said that West Park hadnt paid their billnAlso I was flat out LIED to by the older lady that assisted me on my movein day I was told that I had 1 day to complete the movein check list and note any damages and that if I didnt have it back in they would consider the apartment in perfect condition and I could be charged for every little issue at moveout Upon further review of my LEASE it stated I had a week to complete the form This is concerning and unacceptablenAdditionally there were so many emails and notices about things that residents would be fined for it was ridiculous It came off as very money hungry in full disclosure I was never fined but I didnt appreciate getting so many emails about potential fines I would not recommend living here at all more ... hide ...

This apartment community is outstanding If you are away or at home they will support and service you as best as they can so all you have to do is ask They help with little details and are extremely professional For example I was away during my honeym This apartment community is outstanding If you are away or at home they will support and service you as best as they can so all you have to do is ask They help with little details and are extremely professional For example I was away during my honeymoon and Amazon packages was stacking up They put all my packages inside my home for me so they could be secure I really appreciate the service and thoughtfulness of these apartments more ... hide ...

When I first put my application in and took a tour the employees were sweet and they answered every question I had They worked with me to get exactly what I wanted and thats what I got I appreciate all the help that they did I have a 1 bed1 bath and When I first put my application in and took a tour the employees were sweet and they answered every question I had They worked with me to get exactly what I wanted and thats what I got I appreciate all the help that they did I have a 1 bed1 bath and it is great It is spacious cozy and great layout My dogs love it and the area we walk in I love that there is a patio on the ground floor as well Overall experience 1010 so far Shoutout to Courtney and Ashley for taking all 1000 of my phone calls bugging them haha more ... hide ...

Nice quiet gated apartment complex The apartments are clean the staff are great and we had no issues living here We love the pool The gym is nice and they have a fenced dog park