I applied for help in December, but my request was denied after a six-month wait due to allegedly missing a few minutes of a webinar. When I asked for documents to prove my attendance, I got the runaround, with 39 emails back and forth, and they refu I applied for help in December, but my request was denied after a six-month wait due to allegedly missing a few minutes of a webinar. When I asked for documents to prove my attendance, I got the runaround, with 39 emails back and forth, and they refused to send me any proof. I have been waiting for months, all while living in moldy conditions and recently testing positive for mold poisoning. I provided evidence of the mold analysis before my request was denied and was told it would be noted in the file, but it never was, even after I called. Now, I'm facing eviction and have made complaints to the comptroller and IDHA legal department, but neither has responded back with the evidence. I contacted Governor Pritzker's office and they said they sent my matter to IDHA, but I haven't gotten any confirmation from the legal department that they even received my evidence or complaint. With my continued health decline, my evidence sent to various people, and no replies from multiple departments, I'm hoping to get assistance through the court and report the unprofessional behavior of certain employees in my filings. I'm a disabled citizen, suffering from mental health issues and a suicide survivor, whose disability took two years to approve due to "miscues." I hope to raise awareness of this heartbreaking and disturbing situation where the government can let somebody be sick and not care. Shame on you! more ... hide ...

Absolute joke I called them a couple of weeks ago and asked about a housing program for veterans and if it was still in place The rep on the phone told me All of our programs are on our website and hung up I called back and ended up getting the same Absolute joke I called them a couple of weeks ago and asked about a housing program for veterans and if it was still in place The rep on the phone told me All of our programs are on our website and hung up I called back and ended up getting the same rep and I asked him about tenant issues he again rediected me to their websitennIf you dont have the information readily handy and your answer to everything is go to the website what do we need you guys for Why do you have a job more ... hide ...

Of I could rate this place with less than a star I would I applied for assistance and the 60 to 90 days they promise is an entire lie It took them from December until the end of May to decline my application saying my landlord sent information showi Of I could rate this place with less than a star I would I applied for assistance and the 60 to 90 days they promise is an entire lie It took them from December until the end of May to decline my application saying my landlord sent information showing I owed a very small amount of money and when I ask to get a copy of what was sent They gave me a run around between emailing a supposed supervisor who told me to call customer service like 3 timesthese people are not providing help but creating homelessness for genuine people that needed it like myself more ... hide ...

Applied for rental assistance back in June due to the pandemic just got back to work in July was denied rental assistance even though Im a single mother of four kids whos also suffering from this pandemic however theyre handing out money to people wh Applied for rental assistance back in June due to the pandemic just got back to work in July was denied rental assistance even though Im a single mother of four kids whos also suffering from this pandemic however theyre handing out money to people who have been doing fraud with PPP and unemployment people who lie on their applications are getting approved but the average single parent is denied I also was told I must have been one of those people who hung up on the class No I was not I took the class 2xs never received the email to download my certificate and rent past due letter I called and emailed the questions email and was told my landlord did his portion of the application so they must not have needed the certificate I still emailed the certificate and letter but now told I should have not emailed to the questions email but what else was so supposed to do They never sent the link and I called so many time same thing nothings just keep getting the run around and got denied Look into who passing out this funding something fishy going on here more ... hide ...

You apply and then they say they have 6090 business days to approve you Which is 4 lovely months Landlords are able to start evicting so this program doesnt help at all Its a send off By the time you hear back from them theres a big chance youll alre You apply and then they say they have 6090 business days to approve you Which is 4 lovely months Landlords are able to start evicting so this program doesnt help at all Its a send off By the time you hear back from them theres a big chance youll already be homeless The most pointless assistance program in the entire world 4 months is a long time to wait just to know your status No telling how much longer it takes to get the funds sent to your landlord if youre approved I hate Illinois and all its programs because no one truly cares more ... hide ...