Do not even consider Brookstone Apartments on Hickory Hills Dr. if you or any of your family/friends are in search of apartments. We have been living here for 3 years and it has been the worst experience with management and the leasing office. Three Do not even consider Brookstone Apartments on Hickory Hills Dr. if you or any of your family/friends are in search of apartments. We have been living here for 3 years and it has been the worst experience with management and the leasing office. Three months ago, my car's catalytic converter was stolen and they refused to install cameras, so now my mother's has been taken as well. Knowing we cannot trust them to protect us, a neighbor is facing issues for having cameras facing the parking lot because they prohibit it. They do not provide adequate security, leading to multiple occurrences of cars being broken into or parts stolen while living there. Management will not do anything to prevent this from happening again so don't bother bringing your family or belongings here; Brookstone is one of the worst candidates in the area. Repairs are also neglected; we have complained about our stove not working for over 6 months and all they tell us is to take out then put back in the burners every time, our bedroom AC was moldy, and our living room AC keeps leaking dirty water causing mud which took them forever to fix when we moved in originally. These are only a few of many frustrations experienced while living here. more ... hide ...

Signing here was the worst mistake Ive made in my life The apartment was still filthy after they cleaned it twice apartment in overall disrepair inaccessible maintenance my refrigerator door came off of the hinges Friday night door comes completely o Signing here was the worst mistake Ive made in my life The apartment was still filthy after they cleaned it twice apartment in overall disrepair inaccessible maintenance my refrigerator door came off of the hinges Friday night door comes completely off fridge and I cannot access maintenance Parking is horrible towing company is aggressive to the point it suggests Brookstone is getting a kickback from the towing This was the only place open when I needed to move down here and I wish I would have lived in a tent until somewhere else became available Attached is photo of top of fridge at move in I had to go over it 7 times to get it cleanish more ... hide ...

It is a cat only policy and wont accommodate under the fair housing act for an ESA dog and they require u make 3x ur rent in employment but if u are on SSI and u work there is no way u can prove u get SSI also when u call the number listed no answer It is a cat only policy and wont accommodate under the fair housing act for an ESA dog and they require u make 3x ur rent in employment but if u are on SSI and u work there is no way u can prove u get SSI also when u call the number listed no answer machine more ... hide ...

Ken and his team did an excellent job installing my new furnace They were on time professional neat and friendly He went the extra mile with his service and has gained a loyal customer as a result He was also such a great help setting up my new the Ken and his team did an excellent job installing my new furnace They were on time professional neat and friendly He went the extra mile with his service and has gained a loyal customer as a result He was also such a great help setting up my new thermostat Awesome team work from everyone I highly recommend JY recision Heat Cooling if you want quality and professional service Thank you so much more ... hide ...

A few weeks back we woke up to a freezing house We called JY recision Heat Cooling and they came out right away Our 30 year old furnace was done They could get the parts and fix it but it was so old it was time We decided to just get everything done A few weeks back we woke up to a freezing house We called JY recision Heat Cooling and they came out right away Our 30 year old furnace was done They could get the parts and fix it but it was so old it was time We decided to just get everything done as it was all original to the house So we got furnace AC and water heater They came out the next morning and got it all done same day JY recision Heat Cooling crew were fantastic They did an incredible job Professional and clean more ... hide ...