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BOARDMAN LAKE II APARTMENTS

(1/5)

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2864 Boardman Lake Dr

Traverse City , MI 49684

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☑ Section 8 accepted | Add to favorites | Making a rental inquiry

Business Hours

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

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Closed

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Closed

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Inquiry & Reviews (1)

Christina Rae

2022-03-15T20:32:35Z

(1/5)

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	BAY HILL II (2.4/5) (231) 933 - 9600 600 BAY HILL DR, TRAVERSE CITY , MI 49684 Housing types: Low Income Apartments buildings / Section 8 vouchers accepted Bronwyn Murphy (2.6/5) My second ever review for the awful service I received - no only did the manager place the blame on me for cancelling my move in (after only give me a two week notice and accepting my $300.00 check for hold, plus disrega My second ever review for the awful service I received - no only did the manager place the blame on me for cancelling my move in (after only give me a two week notice and accepting my $300.00 check for hold, plus disregarding the application fee), but it was because they were so disorganized they didnt get any of the proper paperwork all at once and were emailing me throughout the week to get it at random times! Why was it cancelled? Im evidently $48.00 and some change over their limit. They claim over and over I make more money than I do, insisting theyve run the numbers when my place of work literally gives me my gross annual income on my employee profile, I dont make anywhere near what they claim. Their solution was to offer me an apartment almost $100 or more and put me on ANOTHER waiting list after I had already been waiting for seven months. The manager proceeded to explain their math to me as though that would make me see it was MY fault and tell me well we only just got the paperwork back today.Does that make it right? Absolutely not.Get your paperwork back faster than instead of letting people put THOUSANDS of dollars towards moving, only to cancel on them five days before they were due to move in. Tell me you need time to run the paperwork and that I should wait to schedule moving. Anything to let me know you still have numbers to crunch - the way I was told made it sound like I was guaranteed to be moving in and the paperwork was simply a formality that needed to be rerun due to the SEVEN MONTHS I had already been on their wait list.Run far from this place, if theyre this disorganized, it isnt worth it and also the manager is just rude. They were so busy justifying what happened that they didnt care about the emotional impact or financial impact this caused. It makes me wonder how they would have handled me coming to them had I ended up moving in? Maybe this was secretly a blessing in disguise!Update: Just got a call from my bank that they were still attempting to get my Verification of Deposits AFTER they had already told me I could no longer have the apartment I applied for. My bank was so kind as to give me the exact time this information was requested and I have proof through email correspondence that I had already been told that I would no longer be able to move in. Why was this requested after this point? They no longer had any right to that information, to which my banker agreed.Also, why was this not gotten right after I submitted this paperwork to them? Why did they request it almost a week after I turned that paperwork into them? Five days before I was due to move in?I was also told I would need to verify my income every 4 to 6 months AFTER I was denied my promised move in date. All of this would have been fine... if I had been at all made aware during the application process. Instead I was given ALL of this information after application. Talk about terrible customer service. more ... hide ... Making a rental inquiry
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