EDIT THEY DESERVE A NEGATIVE 10 RATING One of my best friends is a tenent here and I want to add that they were literally one of the very first people to move in there when they were first built Since then 8 years ago there has been 5 different owne EDIT THEY DESERVE A NEGATIVE 10 RATING One of my best friends is a tenent here and I want to add that they were literally one of the very first people to move in there when they were first built Since then 8 years ago there has been 5 different owners and countless property managers There has always been problems which usually has been your regular issues that come up when living in an apartment complex But the current staff management now are literally the most UNPROFESSIONAL people I have ever encountered My friend has only been late on the rent ONE TIME in 8 years which was paid within two weeks plus the late fee and this incident occurred with a different management That being said within the past 6 months last half of 2020 it has just gotten ridiculous My friends balcony glass door was broken 3 MONTHS AGO which she reported to maintenance immediately It took 3 months for maintenance to even come LOOK at it at which point the maintenance man came in took measurements said he would be ordering the door from Lowes and would be back to put it in once it came In the meantime he proceeded to cover the broken glass with some ghetto cardboard and duck tape You can literally feel the cold air just coming right through it And the craziest part of it all is that whenever they ask staff in the office when it is going to be fixed they get a nasty HORRIBLE attitude and act like they are in the wrong for inquiring about it Then on the day rent is due they locked the doors to the office while you can see the employees just sitting in the office They do have a drop box outside to drop the rent in but with the high level of crime in the apartment complex they do not feel comfortable putting the rent in there for fear someone may come and steal it out of the drop box understandably This incident occurred on a Friday when Monday came they went to the office first thing to pay the rent again This time one of the staff proceeded to tell them they must now pay the late fee to which they replied that they attempted to pay it 3 separate times Friday but the doors were locked Staffs response was that they were busy doing other things and that is what the drop box is for to which they explained the reluctance of using it for fear of it being stolen Staff responded by ssying that she agreed in her lease to put her rent in the drop box Now I just have to say that really threw me for a loop seeing that they had the nerve to reference the lease and the terms of the lease whenever the most important thing in the entire lease at least to the tenants is the part where the management is responsible for fixing anything except any personal items that the tenant has of course that needs repairing in the apartment But yet 3 months later they STILL have a broken glass door to the balcony The current staff is just unbelievably rude and unprofessional I want to add that the property manager Gayle is an exception my friend is actually quite relieved to finally have a good property manager The fact that staff even attempts to give them a hard time about things they are obligated to fix or do like be available in the office on the ONE day of the month rent is due or make sure a broken glass door is replaced immediately speaks for itself I am just blown away at the fact they would even give a tenant that has been there pretty much since the beginning and always with 1 exception pays rent ON TIME a hard time What about the continuous drug dealers going in and out of apartmentsbuildings all day and night Or the huge groups of teenagers that walk around the complex all hours of the day night openly smoking weed drinking Yeah makes ALOT OF SENSE No need to bother those people just keep treating the actual good tenants that follow the rules pay their rent like their a problem or a nuisance Yeah you dont need those kind of tenants to successfully run an apartment complex anyways right more ... hide ...

I had stopped by the office filled out an application provided everything that I needed the lady workingblack told me she would contact me days went by heard nothing weeks went by i decided to call she informed me that she would contact me I never he I had stopped by the office filled out an application provided everything that I needed the lady workingblack told me she would contact me days went by heard nothing weeks went by i decided to call she informed me that she would contact me I never heard anything The person working in that office was very unprofessional maybe yall should hire better office staff that actually do their jobs however i am happy that i did not move there too much drug activity and shootings happen over there good luck more ... hide ...

Been apartment searching for a while I came to this place and love it The leasing office mainly Asia was great and very kind She walked me through everything Friendly staff is a big plus for me Thank you

I went in and did application with the Autumn Oaks staff and everyone was great Helped me fill out the application made sure I had all I needed to move in Claudia gave me tour of the site which her attitude was warming and welcoming I cant wait to mo I went in and did application with the Autumn Oaks staff and everyone was great Helped me fill out the application made sure I had all I needed to move in Claudia gave me tour of the site which her attitude was warming and welcoming I cant wait to move in this summer more ... hide ...

Asia and Claudia were very kind and helpful They were completely honest with me about the history of the apartment complex and even stated that if at anytime my family felt unsafe they would accommodate adjustments case by case basis in the leasennTh Asia and Claudia were very kind and helpful They were completely honest with me about the history of the apartment complex and even stated that if at anytime my family felt unsafe they would accommodate adjustments case by case basis in the leasennThe move date is 3819 so I will provide an updated review in a few months more ... hide ...