The homeless drugs have taken overnCars are being broken into Needles on the floor Passed out druggies in our buildingnSecurity does nothing to resolve this

I just moved in here to a 3 br 2 bath and I love it Its very big feels like home I was hesitant to even come here after seeing the reviews but Im glad I came in because those reviews were based on the previous employees Reese the manager is absolut I just moved in here to a 3 br 2 bath and I love it Its very big feels like home I was hesitant to even come here after seeing the reviews but Im glad I came in because those reviews were based on the previous employees Reese the manager is absolutely stunning She knows how to take charge and get things done Now the star here at Arioso is hands down to DEVONTE This wonderful man really holds it together well under pressure and being new he did great I think these 2 together make a great team I really am looking forward to helping them make this apt community a pleasant place to live They really do care about the residents here Thank you both more ... hide ...

I and another have called the office many times Only once did anyone answer the call All other times there is no answer and the mailbox is full It appears that there is not one person working in the office Is the tone set in the office an indication I and another have called the office many times Only once did anyone answer the call All other times there is no answer and the mailbox is full It appears that there is not one person working in the office Is the tone set in the office an indication to the function of the entire staffand this business It appears that itnis consistently lacking presence of a leasing team Coming from a leasing background my experience is there needs to be a leasingoffice presence especially when running a high unit apartment building It gives a question of is this to be expected in all aspects of this leasing maintenance and managing team more ... hide ...

Worst place to live My sink needed repairs scene I moved in I talked to management and the maintenance team and they dont do anything They keep saying there gonna come to fix it but never do On top of that they still have the heater on And the place Worst place to live My sink needed repairs scene I moved in I talked to management and the maintenance team and they dont do anything They keep saying there gonna come to fix it but never do On top of that they still have the heater on And the place is filled with roaches Also other things about this place the halls are trashed up water damage in th we halls hopefully who ever needs a place to go I hope yalls dont decide this apartment complex Save youre money and find a better place then this dump more ... hide ...

This is my honest review from someone who has worked in the apartment industry for yearsnIve lived here for a year now In the first 46 months and with the previous property manager I would have rated this place with negative stars but since the intr This is my honest review from someone who has worked in the apartment industry for yearsnIve lived here for a year now In the first 46 months and with the previous property manager I would have rated this place with negative stars but since the introduction of new management and new office staff this place has done a complete 180 in my opinionnnWhen I First moved in it took 6 months and a new property manager to get a maintenance person to come and look at a leaky toiletnnUpon explaining it to the newly introduced office staff they humbly and patiently listened to my frustrations sympathized with what I was going through and then promptly sent a maintenance man to my apartment to fix the issuennWhen it wasnt quite fixed the first time they called the maintenance man on his personal cell phone and directed him back to my apartment to replace the entire toilet which was done the very next day With the prior management we had been trying to have that problem fixed literally for 6 months and kept getting shoved aside for prospective residentsnnMegan New property manager genuinely cares for the well being of her tenants and for the proper maintenance of the property This authenticity oozes out of her when you speak with her She is bright pleasant to speak with intelligent and very accommodating and understandingnnFor an example there was one month where we had an unexpected and expensive Veterinarian Bill for my dog which wiped out majority of my rent money I went and explained what had happened to Megan to see if she would be willing to work with me She said to pay what I can or hold off until I have the money to pay the entirety of it next week and that she would waive the late fee as a courtesy It is this genuine humanness that is so refreshing to find within such a cutthroat industrynnThe office staff are extremely friendly often seeing how youre doing or starting a conversation with you when you go into the office to refill your laundry card They are accommodating and genuine in their approach to get to the bottom of your issuesnnSometimes there are things that are out of their control such as HVAC Contractors noshowing or cancelling appointmentsnThis incident occurred where we were out of AC for a couple weeks And despite the Offices best efforts they couldnt get the HVAC Contractors to fulfill their obligations or show up in a timely mannernnMany residents were very upset which is entirely understandable with the NM summer heat however many residents took this frustration out on the office staff which is not productive or warrantednnAfter the AC was restored I went into the office to give a notice to vacate due to a move out of state and wanted to know if the last months rent could be chunked up in payments due to deposits of new apartment and without even asking Megan asked how long I was out of AC and promptly gave my account a credit for the inconvenience Again this kind humanness is super hard to find in the apartment industrynnThey recently repaved all of the parking lots in the complex and posted notices with maps showing what parking lots were going to be worked and when They asked that all residents comply with the paving schedule or cars will be booted and towed However before the pavers would start Megan and Office Staff were going through all of the building and knocking on residents doors to ensure that residents knew that the parking lot in front of their buildings were being paved that day and to move their car if they had it in the pavers way to ensure it would not be booted and towednnThey recently got the Pool cleaned up and running Since I moved in the Pool was always empty and looked to never come back but within just a few short weeks of Megan taking over the property she had the pool cleaned inspected filled and now the complex is filled with childrens laughter and play I really hope Megan and the wonderful leasing agents stick around who knows how this place will turn out without these lovely ladies more ... hide ...