We resided in that apartment for two years and even though it was nice and roomy, the area was not secure. My main grievance was the lack of personnel on weekends (we constantly had problems when we asked for our bikes or suitcases), the issue with t We resided in that apartment for two years and even though it was nice and roomy, the area was not secure. My main grievance was the lack of personnel on weekends (we constantly had problems when we asked for our bikes or suitcases), the issue with the gym entry (you have to have a special key but they give it after an instructor assessment, they gave me the wrong phone number and then when I got the correct one the teacher was never available), and the main issue we had was with the prime doorman. We went on holiday and some friends from abroad came to take care of my cat, we left one night before they arrived so couldn't give them the keys in person, and when I left the keys a couple of times before for the pet sitter in an envelope, they said it was better to leave a document with the explicit directions and they would open the door instead of bearing the keys. Nevertheless, this door person refused to open the door, even though I talked to him on the phone, and had a really bad attitude when it was an emergency, I had the worst vacation time because I was really concerned about the wellbeing of my cat. They should have explicit rules and regulations for this type of circumstance, particularly since they are there "to help", not make more problems against tenants directions. more ... hide ...

Clean lobby cold during summer warm during wintern Doorman who opens doors front apartmentn Pool table gym with water station 2nd floor shared space

Brand new building with great facilities gym recreational arealounge etc modern kitchen premium home appliances great closet space Staff is super helpful and extremely nicennOnly big problem is the noise If you are facing 39th street starting early i Brand new building with great facilities gym recreational arealounge etc modern kitchen premium home appliances great closet space Staff is super helpful and extremely nicennOnly big problem is the noise If you are facing 39th street starting early in the morning you might hear the hotel construction going on next door which will last 2 yrs and during the eveningnight you might hear the trucks collecting trash or making delivery to the many hotels on 39th street 39th street is also very close to the Lincoln Tunnel access and the Port Authority Bus Terminal so there could also be a pretty loud ground noisebut I guess thats midtown more ... hide ...

It is a very nice place The apartment is very clean and shiny In my opinion it is better than many of the hotels that are near by The security guards are also very nice