711 RIVER RD, BOERNE, TX 78006 Low Income Apartments & Housing Tax Credit (LIHTC), Accept Housing Vouchers, Section 8 housing, Texas Department of Housing and Community Affairs • Total number of rental units: 70
david lincoln brooks
(3.9/5)
I have lived here for 21 years In fact I might be the oldestresiding tenant here at The Trails formerly Creekside I have been very happy living here It is safe and clean and mostly very quiet Landscaping is alwaI have lived here for 21 years In fact I might be the oldestresiding tenant here at The Trails formerly Creekside I have been very happy living here It is safe and clean and mostly very quiet Landscaping is always carefully managed I will admit that during the Aughts there was some crimedrug elements here but thmore ...hide ...
Summary: Completive pricing, no maintenance, poor customer service.I have been here about two years. There is almost no maintenance and if they do show up their skills are usually low. Follow up is bad. The manager alwaySummary: Completive pricing, no maintenance, poor customer service.I have been here about two years. There is almost no maintenance and if they do show up their skills are usually low. Follow up is bad. The manager always complains that she cant keep maintenance people, but nowhere else I have lived has had this problem. I have personally met at least 4 maintenance people who have all left or been fired. Usually I fix things in the apartment myself. The outside AC unit has never been serviced so I washed out the fins myself last summer so that air could flow through them again. The inside air blower I have had to change the filter myself the past two years.Last summer they did a reasonable job with the grounds but the summer before they mowed the grounds only about twice the whole summer.Dont judge the place by the clubhouse-its gorgeous but does not accurately represent the rest of the facility.And try getting the front office to answer the phone. I suspect they have residents numbers stored so they can see if a resident is calling and put off answering their calls.more ...hide ...
