Providence Town Square Apartments Deer Park TXnBe warned We do not consider this a functional safe or quality facility based on the services or lack of providednThis facility markets itself publicly one way and inaccurately based on our experiencesnW Providence Town Square Apartments Deer Park TXnBe warned We do not consider this a functional safe or quality facility based on the services or lack of providednThis facility markets itself publicly one way and inaccurately based on our experiencesnWe moved our family member out and hope to protect others from misrepresentation and compromised living environment qualitynThe residents were great but neglected by the facility For example multiple elevators were regularly not working services were unavailable eg entertainment rooms pool and staff were unavailable eg not answering the phone or returning messages It is noteworthy that the lack of services were not the result of COVID19 precautions eg closing for social distancing but failure to act before and after pandemic protocolsnWe would categorize local managers as incompetent and indifferent to resident needs Ownership Blazer did not respond to multiple resident requests for interventionnGiven the importance of providing a safe and quality environment for the elderly we recommend avoiding this facility at all costs more ... hide ...

I have lived here for two years the location is great the amenities are great my neighbors are the absolute best Unfortunately they have the worst elevators that I have ever seen They are constantly out of order This happens to be a senior complex I have lived here for two years the location is great the amenities are great my neighbors are the absolute best Unfortunately they have the worst elevators that I have ever seen They are constantly out of order This happens to be a senior complex a lot of handicapped and and people with mobility issues me included Try walking down four flights of stairs with a walker It isnt easy This is a liability lawsuit waiting to happen more ... hide ...

Very underwhelmed This is a BUSINESSnot a community focused on assisting the residents as much as possible The elevators FREQUENTLY at least a few times a month dont work Parking is horrific Maintenance requests go weeks before being tended to And to Very underwhelmed This is a BUSINESSnot a community focused on assisting the residents as much as possible The elevators FREQUENTLY at least a few times a month dont work Parking is horrific Maintenance requests go weeks before being tended to And to top it off management parks in the handicapped spots close to the elevators Does that sound like a kind caring staff to you The grounds are nice and the pool is pretty But if youre considering this place for your parents Id truly advise you keep looking We had high hopes for our mother here but have been constantly disappointed at the lack of care and concern for the elderly residents Hopefully managementowner sees this and does an overhaul in staffing it would make a world of difference Put the residents first Think of how much each and every step hurts many of them Please do what you can to be as accommodating and considerate as possible to the precious people more ... hide ...

Elevators have not worked in over a month Seniors and handicap struggling with stairs is unacceptable for this long The main reason for selecting Providence was elevator access Do not move here if you require an elevator Management says they are Elevators have not worked in over a month Seniors and handicap struggling with stairs is unacceptable for this long The main reason for selecting Providence was elevator access Do not move here if you require an elevator Management says they are doing all they can That worked for a week or two but 4 weeks Just wrong more ... hide ...

This place is horrible The maintenance goes into your apt when your not home and they steal from the elderly The mgr maria is feeds the stray cats on the property and they get inside your car and urinate under the engines so when you turn your car on This place is horrible The maintenance goes into your apt when your not home and they steal from the elderly The mgr maria is feeds the stray cats on the property and they get inside your car and urinate under the engines so when you turn your car on and put the air on it smells horrible The only understanding one in the office is cody Hes so respectable and professional The mgr here is rude and once again they are thieves Also stealing out of elders apts that have passed away and ones that leave for a period of time This place needs to be investigated immediately I will be contacting corporate ASAP And i will be saving this review in case of retaliation more ... hide ...