HERITAGE MONONA
211 OWEN RD
MONONA, WI 53716
952-351-4541Low Income Apartments & Housing Tax Credit (LIHTC), Accept Housing Vouchers, Section 8 Housing, Wisconsin Housing and Economic Development Authority
Business Hours Open Now
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
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Total number of low income units for rent: 19
Type of construction: New construction
Type of construction: New construction
Number of 1-bedroom units: 43
Number of 2-bedroom units: 45



Ed B
2022-03-15T20:04:00ZI have had a parent at Heritage Monona for 4 years now I may have lost count but I believe they are on their 8th Executive Director It is a revolving door of employees and a constant loss of benefits that they sell you to get your money in their po I have had a parent at Heritage Monona for 4 years now I may have lost count but I believe they are on their 8th Executive Director It is a revolving door of employees and a constant loss of benefits that they sell you to get your money in their pockets Being a business owner it tells me that things are not running so smooth somewhere in their organization Today I had our annual health checkup meeting with Teri the Head Nurse and Nicole the Social Services Director Spent the morning at the Dr office with my parent and needed Teri to perform a Urine test as I brought the Dr order with me from the clinic Teri asked if I brought a sample cup with me I replied you normally would get this order via a fax what would you do at that time I received a rude toned response that as long as I was there I could have brought one Once again Heritage not prepared to take care of the elderly and always full of excuses At the end of the meeting I was expressing that I would like to know when activities would be starting again as for almost 2 years there has been nothing and we have not received any cut in our monthly dues Nicole told me that if I did not like it at Heritage I had choices and since we were no longer paying for my parents stayAt which point I explained that Heritage had all of my parents money from the last 4 years and how the bill is getting paid should be of no concern of hers and what did that have to do with the level of care you are providing Just a side note my parent retirement payments go to the pockets of Heritage but Medicare a service my parent paid for in the 60 some years of working does kick in the rest of the amount that the retirement payments can not meet Needless to say after being so rudely talked to I left the room DO NOT SUBJECT YOUR FAMILY TO THIS TYPE OF TREAMENT NEVER STAND FOR IT Moving my parent is our option but Teri and Nicole will be here today and gone tomorrow leaving me with the next unprofessional and poorly trained person Heritage hires more ... hide ...
