Have been living here for almost a year, and it is the most poorly managed complex Ive lived in. Management cant ever seem to pick up phone calls, let alone return them. Theres a huge spider issue, not only inside my uni t but multiple webs hanging from the buildings and trees every day. Find enormous sized bugs from spiders to centipedes weekly. Were forced to pay for pest control every month with rent but this never seems to do anything. I cant even open my windows because Ill find a wide variety of bugs coming inside. The only good thing about it is how close we are to trails and the dog park. But you can find other places to live with similar accommodations. They have a decent pool, if only they gave us our pool pass they promised us back in July. Cannot wait for this lease to end.When I moved in January, I mentioned things that needed fixing, because management told me to let them know if I found anything. It took them months to even come out. Some problems still arent fixed and arent worth the hassle. The AC is extremely loud, and was told it wasnt normal. Paint splatters all over the hardwood floors, poorly painted walls, huge weeds in the porch area when I moved in (like 4 feet tall weeds), the fitness room has been closed for months, holes in the window screening, windows seem to open themselves sometimes with the wind. I know these are small things, but they all add up and really show this place isnt being properly cared for. I understand that theyre understaffed, but maybe they shouldnt take more tenants than they can handle. The grounds arent taken care of too well, at least when I compare it to other apartment complexes. With how much they charge Id hope for a bit better living conditions.I was looking into downsizing my apartment, so I took a look at floor plans and pricing and now have noticed they have the audacity to bump up their rent charges. Im in a 3 bedroom townhouse, and now their two bedroom is more expensive than the one Im in. And its probably not because of updates, as my unit has already been updated. Its most likely the change in management, but my god. Im definitely not getting my moneys worth now, but they want to boost the price in rent?Whoever reads this review from the management, do not tell me to contact you about these issues, as Ive tried to no avail. If you want to help, the only thing you can do is let me terminate my lease early and not charge me for it. If that is the case then you can call me instead :)EDIT: Its been over a month since they responded to my review. I called them and emailed them like they requested, and big surprise. They didnt answer. more ... hide ...