Living in a one-bedroom apartment that was fairly nice on the inside, I would often get uncomfortable when my neighbors came to my door asking for money or rides. My experience at Cumberland Manor was less than satisfactory; while I don't regret movi Living in a one-bedroom apartment that was fairly nice on the inside, I would often get uncomfortable when my neighbors came to my door asking for money or rides. My experience at Cumberland Manor was less than satisfactory; while I don't regret moving there, I wish the staff had been more attentive to my needs. What was really bothersome was how unprofessional they were: you couldn't get in contact with them no matter what - calls and emails went unanswered, and voicemails left were never returned. When it came time to move out I made sure not a single detail had been overlooked - yet two years later I received a letter from a law firm stating that I owed money and that legal action would be taken against me? There wasn't any evidence of me being late on rent or owing anything else; this seemed like an attempt by them to scam me out of money. It could have all been avoided if only they knew how to communicate properly, but clearly that's not the case here. The owners need new managers for this property; as it stands now they are very disorganized and careless with their duties. Not at all somewhere I would recommend anyone go - hopefully improvements can be made soon as it is definitely needed! more ... hide ...

This place is absolutely disgusting poor maintenance And extremely poor office staff Beware and run away from this place They will raise your rent in the MIDDLE of your lease

I love this place The maintenance supervisor Nelson is so nice and professional The leasing manager Danielle took care of everything I needed her to without hesitation Definitely recommend to anyone who needs a place

My family and I lived here a few years ago and over all we had a decent experience However my husbands grandmother lives here now and has lived here for years she was actually the reason we lived there for a time My husband and I do not like how cu My family and I lived here a few years ago and over all we had a decent experience However my husbands grandmother lives here now and has lived here for years she was actually the reason we lived there for a time My husband and I do not like how current management is treating her and its interfering with her health She is constantly struggling with neighbors breaking rules loud noises late at night smoking in the breezeway and making her life miserable and management is doing nothing about it She has reported several complaints about her upstairs neighbors being loud and rude Shes had to fight for a handicapped parking space in front of her building and then her neighbors park in it She has had asthma attacks just walking through her breezeway going in and out brought on by clouds of cigarette smoke in a supposedly smokefree area My husbands grandmother lives on a fixed income and does not have the means to move she has lived here for years and deserves some consideration Management can do something and they should If that means moving her to another first floor apartment where shes a little more secluded or a building where the neighbors dont smoke that would resolve most of her problems If you have residents who are in violation of their lease because they constantly break the rules evict Problem solved Protect your longterm lease holders that follow the rules and pay their rent like our grandmother If something isnt done to remedy her situation my husband and I will be forced to look into dealing with this ourselves Our grandmothers health is a concern of ours partly because our young daughters stay with her regularly and I live in fear that one day shes going to have a severe asthma attack while watching our girls I also vehemently disapprove of my young daughters being exposed to secondhand smoke which kills people when we dont smoke and do everything in our power to reduce their exposure to secondhand smoke My grandmotherinlaws problems with Cumberland Manor interferes with her quality of life and is grounds for a lawsuit more ... hide ...

The process all the way to the customer service from the leasing office is 5 star Anything I needed weather if it was questions that needed to be answered or maintenance checks they did it in a timely manner This place is comfy and the neighbors are The process all the way to the customer service from the leasing office is 5 star Anything I needed weather if it was questions that needed to be answered or maintenance checks they did it in a timely manner This place is comfy and the neighbors are friendly more ... hide ...