Rentcafe has been unreliable; each time I pay my rent it is not updated correctly. For the past six years I have paid my rent on time every month, but since the flood and freeze I have been unable to get the online payment fixed. Prior to COVID, I wo Rentcafe has been unreliable; each time I pay my rent it is not updated correctly. For the past six years I have paid my rent on time every month, but since the flood and freeze I have been unable to get the online payment fixed. Prior to COVID, I would pay with a money order. Now that new management has arrived, I still cannot get the online payment adjusted. I have contacted the San Antonio Housing Authority, and they said it will be corrected. When I spoke with Breanna she said it was a glitch. I am aware that HUD/SAHA will resolve the issue. I have been a resident in this apartment for six years and have never had any problems with my account until this online stuff began. I have all the records of my payments and copies of everything. Aside from the fact that it took three months to replace the cabinets that were destroyed from the plumbing/flood/freeze, I have been very patient. I try not to complain because there are more residents than maintenance. If Beacon Management can get the resident paid accounts corrected, perhaps things will go back to normal. I have gone out of my way to ask for help regarding this issue and Breanna did provide me with an accurate summary. It is the online payment that is messed up. more ... hide ...

I cant visit my friend now because the parking is too far and I an too old ª to walk from the front parking spot to the back of the building

I was delivery but nice place

The office loves their new residents The new management took over June 28th 2021 and has changed things around The community spirits are happy and they feel secure Looking forward to the more changes coming

You guys are doing a fantastic job in the office These ladies are making up for the previous management They are very caring and helpful They are always there when needed They have patience and make the time for us Its 100 much better than the last m You guys are doing a fantastic job in the office These ladies are making up for the previous management They are very caring and helpful They are always there when needed They have patience and make the time for us Its 100 much better than the last management company more ... hide ...