I rented an apartment here for 1 year Upon moving into the apartment only 2 of approximately 20 outlets in the apartment worked Then we started experiencing problems with the AC unit It was running 247 to keep the house at 75 degrees even in months w I rented an apartment here for 1 year Upon moving into the apartment only 2 of approximately 20 outlets in the apartment worked Then we started experiencing problems with the AC unit It was running 247 to keep the house at 75 degrees even in months where the average temp outside was in the 80s This drove our power bill through the roof but management always insisted the unit was fine The stove was on uneven flooringground which resulted in liquids pooling in a corner of a pan made the stove top useless We started noticing cockroaches in the guest bathroom 3 months after moving in but management never handled it Even after roach treatment was applied by management we continuously had roaches A construction company was doing work on the balcony outside our front door at one point and rammed something through our wall There was a hole letting in bugs and hot air for almost two weeks although we reported it the day it happened I still have photos and emails from this complaint At one point the big fluorescent light in the kitchen burned out We were going to replace it ourselves but management told us we couldnt because it was under a plastic covering it was something they had to handle We waited almost three weeks and cooked in the dark with candles because they couldnt come change a lightbulb we werent allowed to change ourselves At one point we noticed discoloration to the wall in the guest bathroom which appeared to be mold We reported it to management who ignored it for over a month By the time they decided to deal with it the wall had horrible water damage and had to be knocked out for repairs This left the guest bathroom as a construction zone for at least a week Lastly the cleaning We moved out an entire month before our lease was up and just bit the bullet with the final wasted month of rent During that last month we came in almost every day to do cleaning to ensure we wouldnt incur any last second cleaning charges this included cleaning on top of the fans which is where a lot of apartment management companies try to get you Guess what A month of cleaning was apparently not clean enough We were not returned our security deposit AND were charged for the cost of a cleaning company to come in post our moveout date We were so done with the place that we just shut up and paidnnOther things about living here that would also lead me to recommend finding another place 1 The pool reeked so strongly of chlorine that you could smell it even when the pool wasnt visible to you from around the corner and the mailbox area I know they need to keep things clean but we were afraid to ever use the pool because it smelled like that chlorine content was way to high 2 Parking is nonexistent You only get one spot per apartment not per tenant and youll find yourself fighting for a spot if you ever come back to the apartments past 500 pm Same goes for guests hopefully you never have any because they wont be able to find parking 3 Constant sound from the 10 and McDowell ambulances and car chases can be heard at all hours 4 Because of the lower prices youll find that a lot of families move into these apartments this meant we had kids drawing on screaming outside of and ding dong ditching our door all the time for some reason they were never supervised 5 Our apartment was broken into while we lived here There were no signs of forced entry and we did NOT leave the door unlocked The only way this happened is if somebody with a key from the management team either came in and forgot to lock up or one of their employees unlocked our door and stole our stuff This was ultimately the last straw that led us to leave as we started sleeping with the door barricaded with actual furniture from fearnnIll be honest if none of this screams red flags to you then youll be okay However if any of it does dont waste your energy on this place This isnt luxury its below poverty and the management will be sneaky about making everything seem out of their hands more ... hide ...

Originally 3 stars following Statement An apt facility Nothing to grow excited about HUD homes in here Quiet enough area Close to stores Large enough space in 2 bedroom unit Just found out they have a pool See reply below After talking to residents Originally 3 stars following Statement An apt facility Nothing to grow excited about HUD homes in here Quiet enough area Close to stores Large enough space in 2 bedroom unit Just found out they have a pool See reply below After talking to residents Im changing to 2 stars and saying this Cabinet doors are cheap and fall apart with regular use outlet covers the same Easy to break into front back doors Not enough available parking spots that are too small for larger autos My truck side mirror and front light were damaged Water stays lukewarm and ac freezes but maintenance will show up quickly My son has moved out and moved on more ... hide ...

Keeping this short and sweet dont waste your time and money looking to rent here There are 1000s of other options This place will make you wait until hell freezes over to fix something You could call the head of whomever owns this apt complex and Keeping this short and sweet dont waste your time and money looking to rent here There are 1000s of other options This place will make you wait until hell freezes over to fix something You could call the head of whomever owns this apt complex and you will never get a response from them either 2000 thumbs down more ... hide ...

We moved in last month and so far its been great Jessie Kristie have been extremely helpful especially with my many questions at the beginning lolnnNO bugs I cannot appreciate this enoughnPolite and helpful office staff and maintenancenNeighbors are We moved in last month and so far its been great Jessie Kristie have been extremely helpful especially with my many questions at the beginning lolnnNO bugs I cannot appreciate this enoughnPolite and helpful office staff and maintenancenNeighbors are friendly and welcomingnVery spacious apartments love the flooring our own W DnVarious amenities pool gym vending machines even a water dispensernPayments can be made onlinenHoliday contests in the communitynnOverall the move was extremely easy Everyone at the office has been very helpful We are happy to be apart of a caring community more ... hide ...

Ventana palms is a very nice comfortable homey feel for myself and my family When we went to the leasing office they were very helpful in the process of getting our apartment and papers together Maintenance is always on top of their job addressing yo Ventana palms is a very nice comfortable homey feel for myself and my family When we went to the leasing office they were very helpful in the process of getting our apartment and papers together Maintenance is always on top of their job addressing your needs to your home Good surrounding areas for shopping and eating I would definitely recommend short tumor longterm for your leasing more ... hide ...