Never rent from this community went thru problems during the pandemic had assistance but the management team put the pretty picture with the judge but they are just plan liars say what they think is good the worst ones are Monica Sanchez and Melissa Never rent from this community went thru problems during the pandemic had assistance but the management team put the pretty picture with the judge but they are just plan liars say what they think is good the worst ones are Monica Sanchez and Melissa who says shes a manager thats all they do is sit in the office dont answer the phones they then tell other residents your business where is the confidential matters that dont pertain to anyone elseThey need to get rid of both of themThat property would be much better without themLost a friend of mine money orders gets evicted they probably give that to Monica to pay her rent then blame the residents say they never got it there sneaky totake your money elsewhere more ... hide ...

Worst place to ever rent at Office staff have 0 communication and wont answer calls Not a safe apartment complex at all 2 weeks ago a lady got robed at gunpoint Sheriffs only show up to apartment complex when there is somethings going on They say its Worst place to ever rent at Office staff have 0 communication and wont answer calls Not a safe apartment complex at all 2 weeks ago a lady got robed at gunpoint Sheriffs only show up to apartment complex when there is somethings going on They say its a gated community but can even fix the gate always broken 6 sheriffs showed up two nights Ago to a disturbance Worst place to rent more ... hide ...

This place was decent in the beginning but now You get no email response theyve lost money orders and rent payments and they literally never answer their phones They have a whole building full of staff members that live that but dont bother to take c This place was decent in the beginning but now You get no email response theyve lost money orders and rent payments and they literally never answer their phones They have a whole building full of staff members that live that but dont bother to take care of anyone elses needs in the complex We placed maintaince orders in when we first moved and they were literally just addressed back in February Over a year to address the maintained issues Our package got stolen by little kids one time and when we informed the office problems began and we started getting fees other people problems I recently fgot sick and had to ask travis county for assistancenwith rent and sure enough that eas ompossinle because they couldnt get in touch with any one from the team to get my rent paid Now im suffering from debt because they lack communication The debt I can fix bubut there has been times after we moved in three months in a row between April may and June of 2021 we were audited three times Turns out after asking questions theyve lost all our income paperwork and so on If we didnt comply with sending in the documents for a third time we were going to get evicted because of their irresponsibility I would not recommend this complex to anyone They cannot be trusted and their communication is poor The service is poor The inside is beautiful no doubt but customer service goes a long way They even tried to tow my car after Ive lived there for nearly two years makes no sense Never had an issue unp until June I just dont think its ideal It used to be friendly Staff was alert and responsive but now it just isnt the same Incompetent workers Management is poor Staff is poor Im stuck with a debt due to irresponsibility on their end Its okay I do have a lawyer looking into the issues due to my paper trail of multiple communications that have been ignored more ... hide ...

The office staff is horrible when it comes to communication Dont expect to hear from the office staff or get any help if you have any concerns after moving in You wont get itnnI moved out 5 months ago and still have not received my deposit back Every The office staff is horrible when it comes to communication Dont expect to hear from the office staff or get any help if you have any concerns after moving in You wont get itnnI moved out 5 months ago and still have not received my deposit back Every single time I call the office they either dont pick up or say theyre going to call me back Ive been told 9 different times that Brenda would call me back but I havent heard anything back from anyone At this point its about to be 6 months since I moved outnnI left my unit in great condition fulfilled my lease to it full term I have the pictures to prove itnnOne leasing agent told me it was going to take 2 months to get it back but I still havent received anything It would be nice if they would actually communicate with their residents It seems like they only care enough to get you in so they can collect a check off of you and keep your deposit more ... hide ...

Dont waste your time herenI saw the apartments online photos and prices were very appealing Availability showed 3 units on the map for what I wanted Called twice during normal business hours no answernI left work on a normal Monday and headed straigh Dont waste your time herenI saw the apartments online photos and prices were very appealing Availability showed 3 units on the map for what I wanted Called twice during normal business hours no answernI left work on a normal Monday and headed straight over thinking they closed at 6pm like it says on their website When I get there at 513pm the front doors were locked and the sign outside their building says they close at 530pmnI look inside and a small woman comes to open the door She stands in the doorway and asks Can I help younMind you I did not show up dressed like a begger I didnt have flyers in my hand to promote an event I was immediately outraged but remained chilled when responding I came to inquire on your available apartmentsnShe told me they had nothing available for the next three months and that everything online was incorrectnOk then goodbye more ... hide ...