The staff of Heritage Woods of Batavia has done a wonderful job of caring for my 91 year old mother She can be difficult at times and they all do their best to keep her calm and well cared for especially during this most difficult time of Covid My mo The staff of Heritage Woods of Batavia has done a wonderful job of caring for my 91 year old mother She can be difficult at times and they all do their best to keep her calm and well cared for especially during this most difficult time of Covid My mother really enjoys the food and she is very picky The building and grounds are clean and well maintained and the staff are always quick to respond to any questions or needs we may have Im so thankful that my mom is able to live at HW of Batavia and I hope she can continue for as long as she is with us more ... hide ...

During this difficult time with our Mom being at Heritage Woods I couldnt be more confident in her safety if I had her in our own home When it all started I wanted to bring her home but realized we had to work and were subjected to germs and many pe During this difficult time with our Mom being at Heritage Woods I couldnt be more confident in her safety if I had her in our own home When it all started I wanted to bring her home but realized we had to work and were subjected to germs and many people as essentials and she didnt have the world around her nearly as protective for her safety More than that she just loves her home there so much that it provided her with the comfort she needed to feel something in her world was secure The staff headed by Marcy who cares for each and every resident like her very own is superb I just love her She hires people who have her heart and work ethic and you can rest assured your loved one is in good hands The food is great too varied and tasteful with obvious thought and talent I am grateful every day for my 2nd family at Heritage watching over Mom Soon with Marcy and Staffs incredible work and over the top efforts theyll have their fun normal life back with all the extra benefits shes enjoyed there for years They are simply the best more ... hide ...

When looking for a safe attentive affordable place for my 92 year old Mom I found HW of Batavia to be the best fit for her us A year and a half later she is so happy to be a part of this great community We feel confident that she is always being t When looking for a safe attentive affordable place for my 92 year old Mom I found HW of Batavia to be the best fit for her us A year and a half later she is so happy to be a part of this great community We feel confident that she is always being taken care of she loves the staff Most feel like family to her We are so grateful more ... hide ...

Staff very attentive I frequently see them having conversations with the residents and asking the how they are The residents are also friendly to each other but not intrusive Medication can be monitored by staff to ensure compliance In my fathers cas Staff very attentive I frequently see them having conversations with the residents and asking the how they are The residents are also friendly to each other but not intrusive Medication can be monitored by staff to ensure compliance In my fathers case this was important because with family he would put up a fuss No such issues with the Heritage Woods nursing staff If there are issues with medication or isolation we are contacted to see if talking to us can help Decor is comfortable and homey Apartments are large enough for necessities and cable phone medical monitor available Great place overall with attentive nursing staff Business staff is experienced and helpful throughout the processnWish listnI do wish they had more fresh saladsvegetables but my dad loves the foodnAn electronic means to share menus and activities with family would be great Many times we would like to encourage our Dad to participate in some activities but we cant see the schedule unless we get a physical copy more ... hide ...

The people working at this place are wonderful They know the residents and treat them with respect at all times It is kept clean and is beautifully decorated to give it an at home feeling When my mother was sick she got more attention and her need The people working at this place are wonderful They know the residents and treat them with respect at all times It is kept clean and is beautifully decorated to give it an at home feeling When my mother was sick she got more attention and her needs were met beautifully There are fun events games church services on Sunday and so many things to do that my mother is very rarely in her appartment She would rather be playing with her friends I highly recommend this place to everyone more ... hide ...